Globo Product Options, Variant

My very first issue, which was my fault, was handled extremely quickly and politely, I hope I get Gemma every time I have an issue. Thanks again Gemma, She gets 5 stars

the app itself gets 2, mainly because i keep trying to get my data to sync after creating the templates and it doesn't

sync. Ive updated everything i can think of, refreshed the page etc etc and its still not working. Idk, Getting frustrated

Edit: 11/26/2025

Here I am again trying to sync add on data, talked with Shopify, she found a few things like on certain pages the “app embeds” weren’t turned on but it still wasn’t syncing data. She tried on her side, still didn’t work, finally got on live chat with Globo, guy asks a few questions, told me it was working but he was in the preview portion of the app,well yeh it worked there, sent him a picture and of it not working on my site, told me he would reach out to the developers, then told me the response may be delayed since it’s the evening time, now the “live chat” option isn’t available?? … searching for another app after this review… it’s getting old