Reviews (366)
(2025) Terrible company, do not use. Purchased one label, fine. Second label, blocked my payment 5 times, then took my money, then blocked my account, then asked me to verify my identity. Then the customer service rep said they wouldn’t unblock it unless I answered questions about my shipping volume and website, then they approved me when I asked to file a complaint. Useless. Beware.
Update (April 2026): I've used easy ship small amount here and there for countries were there rates are okay, mostly their rates are terrible and the most expensive on the market. However now we have an issue with one of our shipments through easy ship with Fedex. Fedex will only speak to Easyship and Easyship hasn't replied to our messages, it's been two days so far. So now our customer is asking for updates, and we have nothing because all we can do is talk to a BOT.
Update (August 2026): We have a shipping missing and they've put all methods of communication with support behind paywalls. The ticket system doesnt allow you to submit any ticket probably because they havent paid their bill. We're going to be taking this company to court over this issue.
We're sorry to hear about your experience. Our team are currently investigating this issue and have reached out via email with further details.