Reviews (624)

Overall rating
4.2
Counts per rating level
  • 83% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 10% of ratings are 1 stars
All reviews
August 26, 2025

the most expensive app we have ever used, just use shopify chat, you can configure the exact same.

bitesoft dental
Australia
2 months using the app
Gorgias Inc. replied August 27, 2025

Thank you for sharing your feedback.

We understand pricing is an important consideration, and our goal is to deliver value that goes beyond basic chat functionality. We’re investing heavily in infrastructure stability and continuously enhancing features to help businesses like yours grow.

If you’d like to share more details about your experience, feel free to reach out to us at billing@gorgias.com. We’d be happy to review your setup and help you find the best solution for your needs.

Your input helps us continue to improve and deliver more value.