Reviews (393)
Overall rating
4.7
September 4, 2025
European brands, beware! Lots of promises until you sign, then no one is available for the onboarding. Support is almost non existent for EU brands, it's been more than a week for us, still waiting to finish setting up our account or answer our most basic questions.
Labo Mono
United Kingdom
23 days using the app
Loop replied
September 24, 2025
Thank you for sharing your feedback, and we’re really sorry your experience with Loop hasn’t started smoothly.
We understand you ran into an issue with a carrier integration, and our onboarding team is already in touch to work through this with you. We appreciate your patience and are committed to getting you the support you need.