Aftersell Post Purchase Upsell
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Reviews (754)
It could be a great app — but it has a major oversight that renders it useless for any store that has products with several variants. For products with more than 6 variants, it only shows the variant images for the first 6 variants. So as a user is toggling through variants, the image changes for the first 6 variants, but not for any other variant after the 6th. It's a confusing UX. We used the app for about two weeks and saw a huge spike in user complaints (and a huge decrease in post-purchase revenue from our previous upsell app).
Hi there, we’re really sorry to hear about your experience and completely understand how frustrating that limitation must have been for your store. We truly appreciate you taking the time to share such detailed feedback. It’s incredibly helpful for our product team as we work on improving the product variant experience.
Our team has already reached out to you to learn more about your setup and explore possible solutions or workarounds in the meantime. Thank you again for your honesty and for giving Aftersell a try. We are confident we can turn this around for you. 💬✨