Overall rating
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost sales and Average Order Value (AOV) through effective post-purchase funnels. They appreciate its user-friendly interface, easy setup, and flexible upsell editor. The app's clear analytics and automated funnel system are praised for enhancing sales. Additionally, the customer support is commended for their quick response and excellent service.

May 16, 2023

I have used a handful of post-purchase upsell tools to try and improve AOV while keeping my landing pages clean. Aftersell has gotten me more conversions in 24 hours than my other ones had in 2 months.

This is my best guess as to why:

Easy to optimize funnels, the thank you page allows you to embed AS into the right column to keep the left portion for my post-purchase survey to collect feedback and show customers their shipping information.

Plus UTM parameters. Truthfully, I have no clue if my previous providers had this, but they make it so easy to select that I know if I want to run a specific funnel from a specific LP I have the confidence that AfterSell will show in the right place.

The last issue from my other providers is sometimes it wouldn't trigger properly at all so even if it was just for a home screen/direct search checkout it wouldn't populate. Have yet to have an offer show up when it's supposed to + AS shows me which customers skipped, engaged, or purchased to line up with my orders. It's amazing.

I originally made the switch based on the cheaper cost and the impressive brands they work with but will be a customer no matter what it costs because it drives immediate ROI for my business.

United States
2 days using the app
AfterSell replied May 18, 2023

Thank you so much for this amazing review!
We all loved to read it, and really appreciate the time you took to write it!

We're doing our best to be the best Post-Purchase (and Checkout Upsell) app out there, so it's nice to hear we're doing a great job!

If you have any questions, suggestions, or concerns please don't be afraid to reach out. Always happy to help!

June 27, 2023

I couldn't seem to view the AfterSell Funnel after making a purchase even after watching a tutorial on why it may not be showing up. So I got on the chat and within 30 seconds, someone responded and was able to help me figure out why I couldn't view it.

Now I know it's working and can't wait to start making sales after my customer's purchase is completed! Thank you!

Blessed Be Boutique
United States
About 3 hours using the app
AfterSell replied August 3, 2023

Hey thanks a ton for the amazing review!
Glad we were able to figure out why you weren't seeing the upsell, and that we got it fixed up for you real quick too!

Hope to see your sales continue to increase, and I hope you have an amazing time with the app!

Let us know in the chats if you ever need anything else!

October 14, 2022

This app is a top example of how the app should be managed. We've seen an honest and convincing ad on Reddit and decided to try it. once installed Piere helped us right away by asking several questions about our business, he assisted us to set up an intuitive funnel that would work for our brand the best. Now after half a month we have an addinional stream from the post-purchase funnel! We recommend this app to anyone who has a Shopify store, the support of this app is phenomenal!

5 months using the app
March 27, 2023

We use Aftersell to add upsells to every purchase. We've used other apps before but I think Aftersell has the best upsell editor. It's very flexible. Most other upsell apps were very limited in what you could change. With Aftersell, I basically can do whatever I want. The best part of AfterSell is their customer support. They responded quickly and I feel they went above and beyond to solve my problem. This in turn 4x'd the revenue we were getting from upsells! Highly recommend!

Making Frugal FUN Shop
United States
3 months using the app
AfterSell replied March 27, 2023

Thanks a lot for the honest and positive feedback!
Glad to hear we were able to help you figure out what was wrong!

Also super happy to hear your profits have QUADRUPLED since then!
Please do let us know if you run into anymore issues, or even if you have any suggestions!

Always happy to help, and thanks for using AfterSell!🚀

February 2, 2023

I just got set up to use it, very easy experience thanks to Pierre. Best customer service representative I've interacted with and I've had a multitude of experiences due to ecommerce. He took his time to send me a visual setup without me even asking which has never been done to me before. Definitely the man.

As for the application itself, it looks very useful and easy to set up. I'll come back to see how it performs!

Unethical Threads
United States
8 months using the app
Edited July 18, 2023

I was having an issue! it was an misunderstanding. Everyone came together to assist me with help and we got everything squared away. I see my business doing great things with this app. I'm glad I was recommended to them. Don't think about it. Just download the app.

United States
5 days using the app
AfterSell replied August 3, 2023

Glad we were able to clear up the misunderstanding and help you in the end!

Hope you're excited to see a huge AOV boost on your store!

Let us know if you ever run into anymore issues or need anymore help, we're always happy to help!

November 22, 2022

I wanted an app that would allow me to easily add upsells and I wanted it to be really easy to use. And AfterSell nailed it. It's incredibly easy to install, set up and create upsells. It was so easy to use that I skipped all the 'how to' guides and had my first upsell funnel set up within a few minutes. I contacted support to ask them something and had my answer within 15 minutes. The app has the right set of features that have allowed me to increase my Average Order Value right out of the gate. I am impressed by the app, the ease of use and the support team behind it. I highly recommend using AfterSell. Did I mention how easy it was to use? :)

Top Gun Fans
United Kingdom
27 days using the app
September 5, 2023

Can't believe I didn't install this app before. It's a no-brainer. In terms of the app itself. It's a 10/10 app. I've tried other apps, but nothing rivals Aftersell in terms of tools and capabilities. I personally love the a/b test functionality. I take my decisions with confidence when I have the data to back them up.

A week after installing the app, I had a call with an Onboarding Specialist who was kind enough to review my integration, suggest edits, and go as far as implementing them live on the call. I am quite impressed with the attention and care Aftersell puts into each and every one of their customers.

This app is 100% worth it.

Give this app a try and watch your sales grow!

Lift Down
United States
7 days using the app
November 23, 2022

Been using this app for about a week now and we're seeing immediate results. Also, their customer service and onboarding experience are very good. I was able to get in touch with a specialist within 2 minutes of making a request which is hard to come by these days. Not to mention they were super helpful.

Alchemy Naturals
United States
20 days using the app
April 24, 2023

I highly recommend the AfterSell Post Purchase Upsell app for anyone looking to increase their sales on Shopify. Not only is the app incredibly easy to use, but it has also helped us to earn more revenue from our customers. The best part is that the app's support is top-notch, with a responsive team that is always willing to help with any questions or concerns. The app allows us to create targeted upsell and cross-sell offers that are presented to customers immediately after they make a purchase, making it an incredibly effective way to boost sales.

About 1 month using the app
AfterSell replied April 26, 2023

Hey there, thanks so much for the honest review!

Glad to hear we're already boosting your profits, and that our support team was able to make the process much easier for you!
Please don't be afraid to let us know if you have any questions or concerns, always happy to help!