AfterSell Post Purchase Upsell

AfterSell Post Purchase Upsell

Reviews (991)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting average order value and sales through personalized upsell and cross-sell offers. It features customization options like automated emails, A/B testing, and seamless integration. The intuitive interface aids in tracking metrics and managing upsells. Exceptional customer support, noted for its responsiveness and helpful resources, further enhances its value, making it a key tool for e-commerce businesses aiming to maximize sales.

January 24, 2025

I had a fantastic experience with AfterSell and their support team, especially Dom! I was setting up an upsell offer and ran into a couple of challenges regarding product images and replacing an existing order with an upgraded variant. Dom was incredibly responsive, knowledgeable, and patient, providing clear guidance and multiple solutions to help me get everything set up properly.

What really ...

NailRENEW Corp
United States
3 months using the app
AfterSell by Rokt replied January 28, 2025

WOW! 🤩 Thank you so much for such a wonderful review! We're so happy you had a great experience with Dom's responsiveness, knowledge, and patience in getting you set up. We' ...

Edited February 4, 2025

New review:
So they did act really quick in solving the issue's at hand and now we are back up and running pretty quickly. 10/10 for how quickly they reacted and we are happy to say the app is working properly again.

Old review:
No communication about the app literally being broken by the new Shopify checkout.

Lost revenue and now it doesn't even work.

Sybotanica
Netherlands
5 months using the app
AfterSell by Rokt replied February 9, 2025

Thank you very much for allowing us to correct this issue for you 🙏. We're glad we reacted quickly to get our app working properly again for you. We appreciate your patience ...

January 6, 2025

Excellent customer support! Their help desk responded really fast and explained thoroughly how things work and showed in-depth knowledge on how to resolve my issue!

The Wellness Company
United States
Over 1 year using the app
AfterSell by Rokt replied January 13, 2025

We're so happy to hear that our help desk responded to you quickly and was able to provide an in depth explanation on how to resolve your issue as well as for the product as ...

January 23, 2025

Patti was AMAZING - so helpful and patient. She even sent quick step-by-step videos to help explain things. However, updating to a new version is tedious, time-consuming, and frustrating - it requires setting up all of the upsells again (triggers and products). The update should have the option to migrate settings to the new version.

4Knines®
United States
11 months using the app
AfterSell by Rokt replied January 28, 2025

Thank you so much for taking the time to leave us a review. We're so glad that you had a great experience with Patti with her videos and patience. We understand how the ...

February 17, 2025

had a great experience with Lillian from support. She helped me to set up correct upsell flow and made sure I understood every detail. It was quick too!

Folqs
United States
3 months using the app
January 7, 2025

Hailey helped me setup a funnel which i hope will perform better than mine. She's been really cooperative

Reindeer Farms
United States
Over 1 year using the app
AfterSell by Rokt replied January 12, 2025

Hailey will be thrilled to read this 😄 We're so glad she could help setup a funnel and we hope to see your success with us. Please let us know if we can help with anything ...

February 13, 2025

Lillian was very helpful and quick to respond to my need. I would definitely recommend this app and the team behind it!

NAOA Design
United Kingdom
About 1 year using the app
January 4, 2025

Even with minimal post purchase upsells setup, this app will potentially charge you hundreds of $ as it's pricing is based on TOTAL orders, not orders where the app is actually deployed. For us, the return on the investment was not worth it. We spent hundreds in charges for this app in one month alone, which given that all it really does is apply a very simple post purchase script, seems ...

Pixie Wing
United Kingdom
8 months using the app
January 27, 2025

I'm still using the free trial so jury is out on the product yet as we are only just setting it up but the customer service / help desk are amazing so leaving the review to compliment them on a job very well done.

So far the app looks good but only been using it for a couple of days so will give a more thorough review after a month

Savile Row Company
United Kingdom
6 days using the app
AfterSell by Rokt replied January 28, 2025

We're so happy that you enjoyed our customer service! We look forward to continuing to work with you so please let us know how we can continue to assist you!

December 9, 2024

So far this sub app is working great. I really like the scheduling feature. This has made my customers experience with our product, and their subscriptions better.

Alchemy Blends
United States
2 months using the app
AfterSell by Rokt replied December 11, 2024

We're so glad you like that scheduling trigger, we also thought it would be a great feature to offer our customers 😀 We can't be more happy that we've been able to improve ...