Aftersell Post Purchase Upsell

Aftersell Post Purchase Upsell

Reviews (862)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
July 10, 2026

Amazing service from Brandon, he hoped on a call with me and solved all my problems

CS2™
United States
About 1 year using the app
June 15, 2026

Excellent service! The team was professional (Jose) , responsive, and very helpful throughout the entire process. They answered all my questions and made everything smooth and stress-free. Thank you for your hard work and support. Highly recommended

CALIBER
United States
6 minutes using the app
June 4, 2026

It does what it promises to do. Very helpful and responsive Support as well.

dermavenue
United States
4 months using the app
May 13, 2026

Aina was absolutely of great help, she was there within 1 minute of me opening a chat and built the whole upsell funnel for me. 10/10

Alua™
Netherlands
Over 2 years using the app
Rokt replied May 19, 2026

Aina at lightning speed strikes again! So happy she could build the whole funnel out for you. Thank you for the 10/10 and for being with us for over two years!

April 13, 2026

Jeswin was excellent at answering all of my questions. Thanks so much!

East Coast Medical Supply
United States
About 2 hours using the app
Rokt replied May 19, 2026

Jeswin loves answering questions, so you came to the right place! Thanks for the kind words.

March 14, 2026

muito util

Axel Lundgren
Portugal
3 months using the app
Rokt replied March 16, 2026

Thank you so much for the review! We’re glad Aftersell has been useful for your store. If you ever want help testing new upsell ideas, our team is happy to jump in 💬✨

September 7, 2025

Customer service is excellent! Brandon made me a personalized video to help me understand why my post purchase funnels weren't being triggered. This is a great application. My AOV is already up after 2 weeks.

SUSPEX Rave Outfits
United States
11 days using the app
Rokt replied November 7, 2025

Thank you so much for the amazing review! 🙌 We're so glad to hear that Brandon was able to create a personalized video and help you get those post-purchase funnels running smoothly. He’ll be thrilled to know his support made such a difference!

It’s awesome to hear your AOV is already up after just two weeks! That’s exactly what we love to see. 🚀💬

January 23, 2025

Patti was AMAZING - so helpful and patient. She even sent quick step-by-step videos to help explain things. However, updating to a new version is tedious, time-consuming, and frustrating - it requires setting up all of the upsells again (triggers and products). The update should have the option to migrate settings to the new version.

4Knines®
United States
11 months using the app
Rokt replied January 28, 2025

Thank you so much for taking the time to leave us a review. We're so glad that you had a great experience with Patti with her videos and patience. We understand how the upgrading to a new version can cause frustration and we want to let you know that our Product Team is actively working on making that a much smoother transition. We really appreciate your feedback and look forward to providing you the best experience possible with our app. Please continue to share with us and let us know how we can continue to support you. 🙏

November 9, 2025

The support team was incredible! Dom helped me translate my copy from English to Spanish in minutes. Super fast, friendly, and professional service, they made everything easy. Highly recommend their support team!

imCyclica
Colombia
About 4 hours using the app
Rokt replied November 10, 2025

Thank you so much for the wonderful review! 😊 We're thrilled to hear that Dom was able to help with your translations so quickly and make the process easy. She’ll be so happy to know her support made a difference!

We truly appreciate your kind words and recommendation. We’re always here whenever you need us. 💛💬

May 7, 2025

So far, Sharon and Lillian have been super helpful with set-up and my queries, helping us resolve them in a timely manner to launch.

Mous US
United Kingdom
15 days using the app
Rokt replied May 18, 2025

Thank you so much for the kind words! 😊 We're so glad Sharon and Lillian could support you through setup and help get everything ready for launch. If there’s anything we can do to make your experience even better, we’d love to hear it! 🙏🤗