AfterSell Post Purchase Upsell

AfterSell Post Purchase Upsell

Reviews (976)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting average order values through customizable upsell offers and tailored recommendations. They praise its post-purchase upsell features and automated emails for enhancing the shopping experience and increasing sales. The intuitive interface and easy integration facilitate quick setup of checkout upsells, while A/B testing optimizes offers. The support team is noted for being responsive and knowledgeable, quickly resolving issues.

January 6, 2025

Excellent customer support! Their help desk responded really fast and explained thoroughly how things work and showed in-depth knowledge on how to resolve my issue!

The Wellness Company
United States
Over 1 year using the app
AfterSell by Rokt replied January 13, 2025

We're so happy to hear that our help desk responded to you quickly and was able to provide an in depth explanation on how to resolve your issue as well as for the product as well. We look forward to continuing to provide you excellent support and growing with you in the new year 😁

January 7, 2025

Hailey helped me setup a funnel which i hope will perform better than mine. She's been really cooperative

Reindeer Farms
United States
Over 1 year using the app
AfterSell by Rokt replied January 12, 2025

Hailey will be thrilled to read this 😄 We're so glad she could help setup a funnel and we hope to see your success with us. Please let us know if we can help with anything else 😀

November 14, 2024

Aftersell's customer service is great. Getting setup with the app on my storefront was super smooth and I was able to immediately get help from a customer service rep for any questions that I had throughout my journey

Hairstrong
Canada
12 months using the app
AfterSell by Rokt replied November 16, 2024

That makes us happy to hear our service was quick and able to help you with your questions! 😀. Looking forward to continuing working with you!

December 9, 2024

So far this sub app is working great. I really like the scheduling feature. This has made my customers experience with our product, and their subscriptions better.

Alchemy Blends
United States
2 months using the app
AfterSell by Rokt replied December 11, 2024

We're so glad you like that scheduling trigger, we also thought it would be a great feature to offer our customers 😀 We can't be more happy that we've been able to improve the already great experience your customers have with your product and subscriptions. Please don't hesitate to let us know if we can do anything to make your experience with us even better! 😀

January 4, 2025

Even with minimal post purchase upsells setup, this app will potentially charge you hundreds of $ as it's pricing is based on TOTAL orders, not orders where the app is actually deployed. For us, the return on the investment was not worth it. We spent hundreds in charges for this app in one month alone, which given that all it really does is apply a very simple post purchase script, seems ridiculous.

Pixie Wing
United Kingdom
8 months using the app
December 30, 2024

I had a fantastic experience working with John to implement the AfterSell Post Purchase Upsell app on my store. John was incredibly knowledgeable about the app and took the time to walk me through every feature, ensuring I understood how to maximize its potential for my store.

His patience and professionalism stood out as he tailored his advice to my specific business needs. John even provided much needed tips. Thanks to his assistance, I feel confident about using the app to improve my store’s performance.

If you’re considering using AfterSell, their support team is reason enough to give it a try. Exceptional service and a genuinely helpful representative—I couldn’t ask for more!"

D'Asher Home Decor
United States
17 days using the app
AfterSell by Rokt replied January 13, 2025

What a fantastic review! Thank you so much for the kind words not just about our support team, but our app as well 🙏. John will be so happy to know that his patience and professionalism helped you have a great experience with him and that the tips he provided helped boost your confidence in using the app. We look forward to continuing to work with you and please let us know how we can continue to assist you! 😁

September 30, 2024

I recently started using AfterSell Post Purchase Upsell for my e-commerce store, and I couldn't be happier with the results! The integration process was seamless; it connected effortlessly with my existing platform, allowing me to get started quickly.

The customizable upsell offers are a game-changer. I was able to create tailored suggestions that perfectly complemented my customers' initial purchases. This personalization not only enhanced the shopping experience but also significantly boosted my average order value. I’ve noticed a marked increase in sales, and my customers appreciate the recommendations.

The user interface is intuitive, making it easy to track performance metrics and run A/B tests on different offers. I love being able to see what resonates best with my audience and adjusting my strategy accordingly. Plus, the automated follow-up emails have been a great addition, reminding customers of the upsell offers they might have missed.

Support from the AfterSell team has also been impressive. They’re responsive and offer plenty of resources to help optimize my campaigns. Overall, AfterSell has transformed my post-purchase process and has been instrumental in growing my revenue. I highly recommend it to any e-commerce business looking to maximize their sales potential!

TPCSUPPLYCO
United States
9 months using the app
November 7, 2024

This apps is totally a game changer, would love to recommend to all store owner out there!

Memorial Gifts 4u
United States
11 months using the app
AfterSell by Rokt replied November 12, 2024

Sweet! What a great recommendation! Thanks so much 🥰. Looking forward to continuing to grow together😀!

November 20, 2024

It's a poor OCU app as their app engine often does not trigger the upsell funnel. When asking their support about it, they don't really have an answer as to why this occurs, other than 'extreme load' on the servers. I recommend going with one of the other upsell apps.

ATHLETIKAN
Australia
Over 1 year using the app
December 5, 2024

Been using aftersell for a long time now. Great app for beginners and the support team is incredible!

Dose Living
France
Over 1 year using the app
AfterSell by Rokt replied December 9, 2024

Thank you so much for your continued support in using our app!! ❤️🙏. We're so happy you like our support team and how easy the app is to use. If there's anything we can do to further support you, please don't hesitate to let us know!