Aftersell Post Purchase Upsell

Aftersell Post Purchase Upsell

Reviews (763)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting average order value and revenue per visitor through effective post-purchase upsells. They appreciate its quick ROI, ease of setup, and seamless operation. Features like A/B testing and customization options are well-received. The customer support is noted for being responsive and helpful, providing personalized assistance such as custom videos and detailed guides.

December 19, 2025

Aftersell has been an outstanding partner for our team. The customer service and overall responsiveness are top-tier, and the team is always proactive and available to support us whenever needed.

A special mention to Sharon, who has been an incredible Account Manager, always attentive, strategic, and genuinely invested in our success. Also, Justin deserves recognition for carefully listening to our requirements and consistently turning them into real, effective solutions.

Highly recommended for any team looking for a reliable and supportive partner.

True Classic
United States
Over 3 years using the app
Aftersell by Rokt replied January 19, 2026

Thank you so much for this incredible review! 🙌

We're absolutely thrilled to hear that Aftersell has been such an outstanding partner for True Classic! It means the world to us that our customer service and responsiveness have exceeded your expectations.

Sharon and Justin will be so happy to hear your kind words! They're both deeply committed to your success, and it's wonderful to know their strategic approach and dedication have made such a positive impact.

We're honored to be part of your team's journey and look forward to continuing to support your growth!

If you ever need anything, we're always here to help! 😊✨

December 12, 2025

BEST UPSELL APP! Aftersell's Post Purchase works wonders for our business. Allowing us to upsell easier than ever before. Great dashboard, amazing support, and works extremely well... Almost 2-3x the rev and conversion rate of our old Upsell app.

Licorice.com
United States
About 1 year using the app
Aftersell by Rokt replied January 19, 2026

Thank you so much for the amazing review! 🙌

We're really glad to hear Aftersell has been driving revenue for your store! That's our specialty!

If you ever need anything, we're always here to help! 😊✨

November 15, 2025

The product page upsells have never allowed for me to make manual upsells.

Only the automatic product selection works, which doesn't allow for me to pair specific products together for a product page upsell. The automatic upsells don't always make sense to offer, so having the ability
to manually choose products to pair is important.

I have reached out to support several times about this over the past several weeks and get strung along time after time with zero support. No urgency or care given to provide support and I have been using this app for months.

QuickStick
United States
About 1 year using the app
Aftersell by Rokt replied November 28, 2025

Thank you for taking the time to share this! I’m really sorry for how frustrating this has been.

Our team has already reached out directly to take another look at how we can help get things resolved as quickly as possible.

Thank you for sharing this feedback with us, it genuinely helps us improve. 💬✨

November 29, 2025

Really happy with Aftersell so far. The setup was straightforward and the customization options make it easy to match our brand. We saw an instant uplift in revenue after adding the post-purchase offers. It’s a no-brainer for any Shopify store looking to increase AOV with minimal effort.

Moon Magic
Singapore
7 months using the app
November 29, 2025

according to Shopify’s own documentation
Post-purchase upsells don’t work with Apple Pay, Shop Pay, or Google Pay. It’s unbelievable that an upsell app can’t show upsells to customers using the most common payment methods. And while you’re left guessing which checkout option might actually trigger their widget, AfterSell keeps charging you full price anyway.

GLENARI
United States
3 months using the app
Aftersell by Rokt replied December 2, 2025

Hey, GLENARI! Brandon here! I'm the Support Lead for the Aftersell Team. It's great to connect with you!

Thank you for your review; I know that getting the most value out of your app suite is important and these limitations got in the way of maximizing the value you can get with Aftersell. Some good news - Aftersell has a 'Positive ROI Guarantee' which means we're happy to refund you the value of your Aftersell charge if it costs you more than it makes you!

I wanted to let you know that I've sent you an email to follow-up to discuss our guarantee! I'd love to chat with you more about the situation and see how I can lend some additional support! I hope to hear from you soon!

December 10, 2025

Best App! Aftersell's Post Purchase works wonders for our business. Allowing us to upsell easier than ever before. Almost 2-3x the rev and conversion rate of our old Upsell app.

Cookies.com
United States
About 1 month using the app
Aftersell by Rokt replied December 12, 2025

Thank you so much for the amazing review! 🙌

We’re really glad to hear Aftersell has been driving revenue for your store! That's our speciality!

If you ever need anything, we’re always here to help! 💬✨

January 19, 2026

AfterSell has been super easy to set up and does exactly what it promises.
The post-purchase upsells are clean, fast, and don’t interrupt the checkout experience, which is huge.

I really like how customizable the thank you page and offers are, and the analytics make it easy to see what’s actually working. The app feels very polished and integrates smoothly with Shopify.

Support has also been responsive and helpful whenever I’ve needed clarification.
Highly recommended if you’re serious about increasing AOV without hurting conversions.

IKONIAN
Australia
14 days using the app
Aftersell by Rokt replied January 19, 2026

Thank you so much for this incredible review! 🙌

We're absolutely thrilled to hear that Aftersell has been super easy to set up and is delivering exactly what it promises! It's wonderful to know that our post-purchase upsells are clean, fast, and seamless in the checkout experience.

Your kind words about our support team mean the world to us - we're always here to provide clarification and help you maximize your AOV.

Thank you for the high recommendation! If you ever need anything, we're always here to help! 😊✨

January 7, 2026

I got charge a 54.99 USD usage fee for this app, i do not get any sales from it and not even enable the app, not sure why, asking for a refund now

Nordeco TW
Hong Kong SAR
Over 4 years using the app
January 14, 2026

There's a lot of power behind Aftersell, giving Shopify store owners like me the tools I need to cross-sell and upsell to consumers who happily purchased my products. I was deeply impressed after I got stuck with a post-purchase funnel how-to issue and Hailey from the support team jumped into a chat window to help me with the matter. Not only did she assist me via chat, but she recorded a video showing me the step-by-step approach to solving the matter. Superb service (and it was almost 11 PM at night!).

Tell Me Your Story Books
United States
9 days using the app
Aftersell by Rokt replied January 19, 2026

Thank you so much for this incredible review! 🙌

We're thrilled to hear that Aftersell is giving you the power to effectively cross-sell and upsell! Hailey will be so happy to hear your kind words - she's truly dedicated to going above and beyond, even recording videos at 11 PM to ensure you're successful. That's the kind of support we're proud to provide!

If you ever need anything, we're always here to help! 😊✨

December 27, 2025

Recently switched to Aftersell and very satisfied with the features and the UI/UX. Lots of options for customization and incredible customer support. Michelle has been responding very quickly and adequate.

Viveluxe
Netherlands
10 days using the app
Aftersell by Rokt replied January 19, 2026

Thank you so much for the amazing review! 🙌

We're thrilled to hear you're satisfied with Aftersell's features and UI/UX! Michelle will be so happy to hear your kind words - she's dedicated to providing quick and helpful support.

If you ever need anything, we're always here to help! 😊✨