Aftersell Post Purchase Upsell

Aftersell Post Purchase Upsell

Reviews (740)

Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting average order value and revenue through effective post-purchase upsells. They appreciate the rapid ROI, ease of setup, and customization options. Features like A/B testing are particularly valued for optimizing sales strategies. The app integrates smoothly, enhancing revenue generation, and is supported by responsive customer service that offers personalized assistance and instructional videos.

December 19, 2025

Aftersell has been an outstanding partner for our team. The customer service and overall responsiveness are top-tier, and the team is always proactive and available to support us whenever needed.

A special mention to Sharon, who has been an incredible Account Manager, always attentive, strategic, and genuinely invested in our success. Also, Justin deserves recognition for carefully listening to our requirements and consistently turning them into real, effective solutions.

Highly recommended for any team looking for a reliable and supportive partner.

True Classic
United States
Over 3 years using the app
December 12, 2025

BEST UPSELL APP! Aftersell's Post Purchase works wonders for our business. Allowing us to upsell easier than ever before. Great dashboard, amazing support, and works extremely well... Almost 2-3x the rev and conversion rate of our old Upsell app.

Licorice.com
United States
About 1 year using the app
November 15, 2025

The product page upsells have never allowed for me to make manual upsells.

Only the automatic product selection works, which doesn't allow for me to pair specific products together for a product page upsell. The automatic upsells don't always make sense to offer, so having the ability
to manually choose products to pair is important.

I have reached out to support several times about this over the past several weeks and get strung along time after time with zero support. No urgency or care given to provide support and I have been using this app for months.

QuickStick
United States
About 1 year using the app
Aftersell by Rokt replied November 28, 2025

Thank you for taking the time to share this! I’m really sorry for how frustrating this has been.

Our team has already reached out directly to take another look at how we can help get things resolved as quickly as possible.

Thank you for sharing this feedback with us, it genuinely helps us improve. 💬✨

November 29, 2025

Really happy with Aftersell so far. The setup was straightforward and the customization options make it easy to match our brand. We saw an instant uplift in revenue after adding the post-purchase offers. It’s a no-brainer for any Shopify store looking to increase AOV with minimal effort.

Moon Magic
Singapore
7 months using the app
November 29, 2025

according to Shopify’s own documentation
Post-purchase upsells don’t work with Apple Pay, Shop Pay, or Google Pay. It’s unbelievable that an upsell app can’t show upsells to customers using the most common payment methods. And while you’re left guessing which checkout option might actually trigger their widget, AfterSell keeps charging you full price anyway.

GLENARI
United States
3 months using the app
Aftersell by Rokt replied December 2, 2025

Hey, GLENARI! Brandon here! I'm the Support Lead for the Aftersell Team. It's great to connect with you!

Thank you for your review; I know that getting the most value out of your app suite is important and these limitations got in the way of maximizing the value you can get with Aftersell. Some good news - Aftersell has a 'Positive ROI Guarantee' which means we're happy to refund you the value of your Aftersell charge if it costs you more than it makes you!

I wanted to let you know that I've sent you an email to follow-up to discuss our guarantee! I'd love to chat with you more about the situation and see how I can lend some additional support! I hope to hear from you soon!

October 3, 2025

I am having A LOT of people reach out to tell me a product was placed on their order that they did not pick

Dabbling Duck Co.
United States
Over 1 year using the app
Aftersell by Rokt replied November 10, 2025

Hi there, we’re really sorry to hear about this issue and completely understand how frustrating it must be to deal with unexpected products appearing on customer orders.

We are confident that our team has reached out directly to investigate and help get this resolved as quickly as possible.

We truly appreciate you bringing this to our attention and for being with Aftersell for over a year. We’ll do everything we can to make things right. 💬✨

December 10, 2025

Best App! Aftersell's Post Purchase works wonders for our business. Allowing us to upsell easier than ever before. Almost 2-3x the rev and conversion rate of our old Upsell app.

Cookies.com
United States
About 1 month using the app
Aftersell by Rokt replied December 12, 2025

Thank you so much for the amazing review! 🙌

We’re really glad to hear Aftersell has been driving revenue for your store! That's our speciality!

If you ever need anything, we’re always here to help! 💬✨

September 26, 2025

This app does a lot and it is really great to be able to upsell people at the point after they have made a purchase, rather than before which could actually result in orders being cancelled. The only issue with the app is that it is not terribly intuitive and there are some things you just wouldn't be able to work out without consulting the help desk. I have to say that the help desk team are very helpful and have resolved every question that I have had to my compete satisfaction. I'd really recommend this app as the best one to increase average order, it can take a little while to get your head around it, but it's worth it.

The Raw Honey Shop
United Kingdom
Over 1 year using the app
Aftersell by Rokt replied November 10, 2025

Thank you so much for the thoughtful feedback! 😊 We're glad to hear you’re finding Aftersell useful for post-purchase upsells and that our support team has been helpful when needed.

We appreciate your note about the app’s intuitiveness. Feedback like this helps us continue improving the experience. We’ll be sure to share it with our product team as we keep making Aftersell better💡💬

December 4, 2025

Awesome app. My only regret is not finding and installing this a year ago! Fairly easy to setup and customize, it took me less than an hour and we had a few hundred dollars of incremental revenue within the first day. Highly recommend this to anyone on the fence.

Farmer's Fetch
United States
15 days using the app
Aftersell by Rokt replied December 12, 2025

We're really glad to hear you've had a great experience with Aftersell so far. Glad to be on your side!

We appreciate you taking the time to share this and are always here if you need any help along the way! 💬✨

December 27, 2025

Recently switched to Aftersell and very satisfied with the features and the UI/UX. Lots of options for customization and incredible customer support. Michelle has been responding very quickly and adequate.

Viveluxe
Netherlands
10 days using the app