Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost sales and average order value (AOV). It's praised for being user-friendly, easy to set up, and offering instructional videos. Key features include post-purchase upsells, A/B testing, and AI recommended products. Merchants appreciate its seamless Shopify integration, customization options, and accurate upsell triggers. The customer service is often commended, with team members frequently mentioned for their exceptional support. The app's ROI guarantee is a significant advantage for merchants. It's appreciated for its transparency, accountability, and immediate ROI impact.

March 12, 2024

The support has been absolutely fantastic! They replied promptly, and answered all of my questions!

SwiftPaws
United States
11 months using the app
March 2, 2024

Good app gets you a few extra sales

Vorvane
United States
14 days using the app
January 27, 2024

App works great! Easy to install, use and track. Ai recommended products feature is amazing, great addition to increase AOV. Support was great! Thanks :)

Moda Xpress
United States
30 days using the app
March 8, 2024

It is a great app. We have just started using it so only time will tell how helpful it is. Cameron from the team was very helpful.

OREI.COM
United States
3 days using the app
December 27, 2023

These guys have been very helpful and great customer service - I'm a happy customer

Friendly Patch Co
United States
Over 1 year using the app
January 15, 2024

Patti from support was so helpful in addressing all my questions, and so swiftly. She provided great insights and recommendations on upsell strategies for our brand.

Heat Free Hair
United States
11 months using the app
Edited April 9, 2024

I'm going from 5 stars to 2 stars because it never worked, in 3 days the upsells were only displayed for 1 customer and on top of that, the pixel didn't even detect this sale. Customer service, apart from Patti, is extremely slow and bland... None of my requests, however simple, were resolved and these 3 days of using this app were enough to reduce my ROAS from 2.11 to 1.32... and I really regret having installed this app!

Invisible Height
France
2 days using the app
January 22, 2024

great service, they will set up everything for you and you dont need to anything.

StormProof Match
Netherlands
About 2 months using the app
March 17, 2024

It was SEAMLESS to install AfterSell, which was so refreshing. The app is intuitive to setup, and we can't wait to continue leveraging it more. The support team is awesome and super fast – shoutout to Mark for his prompt help today :)

Melina
United States
2 days using the app
December 17, 2023

Fantastic! Switched to AFTER SELL from another platform that was, in concept, similar. In reality, there is nothing similar about AFTER SELL and any other upsell/post purchase app we have ever used. The increase in performance was clear from set-up. Huge gains w AFTER SELL. But what also puts AFTER SELL in a league of their own is the hands on, pro-active customer service. They actually feel like a 'partner'. They not only support and help tremendously with any-set ups, questions, comments...But the AFTER SELL team (our superstar is Jackie!) actually proactively reaches out with optimization recos on their own. And so far, EVERY reco they have made has pushed our results higher and higher. This app AND THE TEAM is the !!!!

Derm Dude
United States
About 1 month using the app