AfterSell Post Purchase Upsell

AfterSell Post Purchase Upsell

Reviews (1,062)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting average order value through customizable upsell and cross-sell offers, with some reporting a 10% revenue increase. Features like automated emails and A/B testing are appreciated for their customization and ease of use. The customer support team is noted for their quick and effective responses, enhancing the user experience and satisfaction. This tool is valuable for e-commerce stores aiming to enhance sales and optimize upsell strategies.

February 3, 2025

They have great support. Hailey helped me with everything I needed. Enjoying this app

Shezza
United States
24 days using the app
AfterSell by Rokt replied February 9, 2025

Hailey will be so pleased to read this 🤩. We're so glad Hailey was able to help you with everything you needed and gave you great support! Please don't hesitate to let us know how we can continue to assist you 🙏

November 20, 2024

It's a poor OCU app as their app engine often does not trigger the upsell funnel. When asking their support about it, they don't really have an answer as to why this occurs, other than 'extreme load' on the servers. I recommend going with one of the other upsell apps.

ATHLETIKAN
Australia
Over 1 year using the app
March 26, 2025

Hailey was so helpful and VERY informative with everything! She was such a help and knew exactly how to get what I needed done. Thank you!

SnapCap
United States
About 6 hours using the app
AfterSell by Rokt replied March 31, 2025

That’s amazing to hear—thank you! 😊 Hailey will be so happy to know she was able to guide you through everything and get things sorted just right. We’re always here if you need anything else—don’t be a stranger! 🙌

December 30, 2024

I had a fantastic experience working with John to implement the AfterSell Post Purchase Upsell app on my store. John was incredibly knowledgeable about the app and took the time to walk me through every feature, ensuring I understood how to maximize its potential for my store.

His patience and professionalism stood out as he tailored his advice to my specific business needs. John even provided much needed tips. Thanks to his assistance, I feel confident about using the app to improve my store’s performance.

If you’re considering using AfterSell, their support team is reason enough to give it a try. Exceptional service and a genuinely helpful representative—I couldn’t ask for more!"

D'Asher Home Decor
United States
39 minutes using the app
AfterSell by Rokt replied January 13, 2025

What a fantastic review! Thank you so much for the kind words not just about our support team, but our app as well 🙏. John will be so happy to know that his patience and professionalism helped you have a great experience with him and that the tips he provided helped boost your confidence in using the app. We look forward to continuing to work with you and please let us know how we can continue to assist you! 😁

December 9, 2024

So far this sub app is working great. I really like the scheduling feature. This has made my customers experience with our product, and their subscriptions better.

Alchemy Blends
United States
2 months using the app
AfterSell by Rokt replied December 11, 2024

We're so glad you like that scheduling trigger, we also thought it would be a great feature to offer our customers 😀 We can't be more happy that we've been able to improve the already great experience your customers have with your product and subscriptions. Please don't hesitate to let us know if we can do anything to make your experience with us even better! 😀

March 27, 2025

Quick and helpful customer support! Michelle was great

Falkengrad
Austria
12 days using the app
AfterSell by Rokt replied March 31, 2025

Thanks a ton for the kind words! 😊 So glad Michelle was able to help out quickly and make the experience a smooth one. We’re always here if you need anything else! 🙌

November 22, 2024

The initial setup was a little confusing and a setting did not default to what I thought to be a standard setting. However, after getting in touch with Lillian, she was extremely helpful and even sent a video explaining the steps that needed to be taken to rectify my issue.

EZ-Level
United States
6 months using the app
AfterSell by Rokt replied December 1, 2024

We're so glad Lillian was able to help you with sending a video explanation 😀 We would love to hear your feedback on how we can improve the setup process to be more clear, please let us know at: support@aftersell.com. Looking forward to working with you 🙏

April 12, 2025

I would recommend this app to any Shopify store owner. The customer service representative, Laura answered all of my questions and made the process super easy! Definitely give aftersell a try!

Trentik
United States
About 1 hour using the app
AfterSell by Rokt replied April 15, 2025

We really appreciate the wonderful recommendation! 😊 We’re thrilled to hear that Laura was able to answer all your questions and make the process smooth and stress-free.

Your support means a lot, and we're so glad you're enjoying your experience with AfterSell. Thanks again for the kind words, we're always here if you need anything! 💛

November 17, 2024

AfterSell is a game-changer! It significantly boosted our AOV with minimal effort. The support team, especially Mark, was incredibly helpful and responsive. Highly recommended!

AirMag
United States
10 months using the app
AfterSell by Rokt replied November 18, 2024

Mark will be so happy to hear how helpful he was for you and setting the app up. We love hearing that we could significantly increase your AOV with minimal effort and look forward to continuing to work with you!

April 8, 2025

Goede services, meteen geholpen met mijn probleem!

Laluna Amsterdam
Netherlands
3 months using the app
AfterSell by Rokt replied April 15, 2025

Bedankt voor je fijne reactie! 😊 Geweldig om te horen dat je meteen geholpen bent en tevreden bent over onze service.

We staan altijd klaar om je te helpen, dus aarzel niet om contact op te nemen als je nog vragen hebt! 💕