Reviews (124)

Overall rating
4.6
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
All reviews
September 22, 2025

I had so far a very negative experience.

First of all, it is way more expensive than you initially think it is. You need to pay for the Self-Service add-on. Because without it, you can't effectively use the live chat and pop-up. While with other customer support tools, this is normally included for free.

Also the customer support so far has been very poor and limited. Not what you would expect from....a customer support tool.

Frankster
Australia
1 day using the app