Reviews (5,050)

Overall rating
4.5
Counts per rating level
  • 75% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
All reviews
September 29, 2025

whjat a useless and informative video on a critical part of shopify setup

I struggle to find good advice in your help always and this is the kind of BS that substitutes for intelligent thoughtful work

TOO BAD YOU THINK THAT I am too stupid to readn and clearly you think of that for most of yoru customers

Great that you show this is just a snap wihen it is critical to knwo what you are doing how you are spending money or wasting on google

CRAPPPPPPPPPPPP

Stencil Ease
United States
About 3 years using the app
Google LLC replied October 6, 2025

OK, I'll admit, I'm not sure how to reply to this. I can't find your store that's using our app under this name, so I'm not able to look up any support tickets you may have submitted, or if your current app is already connected and working, or if not, what the issue might be. It seems like you're upset about a help video somewhere, instead of a help center you'd prefer to read through? If you could submit a support ticket through the app I think we'd be able to help wherever you're stuck. If you'd prefer to read through some instructions, you can follow the steps on the app during onboarding (each module you install will walk you through the install and setup steps), or read our help center articles here https://support.google.com/merchants/topic/13686797

If you'd prefer to write your own questions, you can submit a support ticket in the app, or directly here https://support.google.com/merchants/contact/shopify_3p_support_app

Feel free to mention the video that caused you to write this review as well so we can take a look and see if it's outdated or condescending.