Reviews (4,553)
I have had many problems with conversion tracking, in Google sometimes the status of my conversions is "Active" however, then alerts start like: "Requires attention - Enhanced conversions requires your attention" and "Inactive tag", so far I have not obtained a solution or satisfactory answer on how to solve it, I check my configuration and everything is configured correctly, I do not know what to do anymore, I have had a negative impact on my campaigns and sales conversions
HI, I"m not seeing any active or submitted cases from you so far. Could you please submit a ticket to our support team so we can begin troubleshooting and can respond to you privately instead of publicly here?
In the app, upper right 3 dot menu, click Get Support
Or, bottom of the app, click Get Support
Or, go directly here and submit a case https://support.google.com/merchants/contact/shopify_3p_support_app