Easify Custom Product Options

Dear SANFINO Store Owner,

Thank you for your honest feedback. We're genuinely sorry our recent response time didn't meet your expectations, especially during this critical BFCM preparation period. We understand how important timely support is right now, and we apologize for letting you down.

The high traffic we're experiencing from merchants preparing for BFCM has impacted our response speed, but we want to assure you that we're actively scaling our support team to address this.

We'd truly appreciate the opportunity to provide you with the prompt, effective support you deserve. If you're willing to give us another chance, please start a new chat in the app - we'll prioritize your request and ensure you receive the quick assistance you need.

We hope to have the opportunity to properly support your BFCM success.

Best regards,
Easify Team.