Reviews (2,571)
Overall rating
4.5
October 15, 2025
Great application with the absolute worst tech support I have ever experienced.
Confused about their own product, non-responsive, and basic help takes MONTHS.
I have been dealing with an issue since essentially day 1, and it still is not resolved. Expect weeks to go by without a response. Expect to repeat yourself 3-4 times every time your issue is escalated because apparently they don't read notes. Expect the help to not solve the actual issue, and have to repeat the entire process again.
If you are not tech savvy and adept and implementing solutions yourself, BUYER BEWARE. You are on your own.
Retrofix Games
United States
2 months using the app
Klaviyo replied
October 24, 2025
We apologize for the experience you've had with our team. A member of our support leadership team has reached out to connect with you.