Reviews (209)
We have loved this app, but now I cant bring in a new product into the purchase order, it cant find the item. Also, cannot do an inventory adjustment on a new product, cant find the item. I've had a case number over a week now, no solution. My receiving team is in gridlock! It has brought out warehouse receiving to a stop.
Hello there! Thanks for your reply. I'm glad you were enjoying the app prior to your issue. From what you have shared, it looks like the Stocky Developers are currently investigating your situation and are working hard to get a resolution for you. If you feel like you are not getting a response, I would suggest simply replying back to the ticket started asking for an update. Someone on the Shopify team would be happy to let you know the status of the investigation.
All the best,
Michael | Shopify Support