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I have been using Stocky for over 2 years and it has met many of my inventory control needs. I just read somewhere that it will be no longer available as of August of 2026. Is this true? And If so, what is recommended as a replacement? I need to be able to track inventory, run summary with activity reports, make adjustments, create pos, etc.
Sadly after using Stocky for 8 years it is now officially unusable. The forecasting feature was never the most accurate but still very useful. But now to it's completely useless. Remember in the early day's of Stocky when it was a private Australian company having a chat with Seb the app's creator and the service was awesome and the features worked great. Since Shopify took it over it's progressively got worse, they didn’t buy it to grow it. They bought it to neutralise it and bundle it.
Hi there - thanks for your reply. Feedback is taken very seriously at Shopify and I will definitely be passing along this sentiment to our Stocky team. I understand how important inventory forecasting is having worked in the Retail space for many years. WHile Stocky has indeed been a part of Shopify's ecosystem for quite sometime, there are new features that been released that has helped with inventory management for a lot of Shopify stores.
If you had a specific question or suggestion for us, please reach out to our Retail Support team by chatting with us at www.help.shopify.com. I'm confident we can help you directly through a live conversation!
All the best,
Michael | Shopify Support
When can we expect to see the variant options increased on Stocky? It's great that we can have 2048 variants per product in our catalogs, but if I can't see them all to reorder, what is the point?
HI there,
Thanks for your review. I understand the need for similar features ont he Admin and Stocky to ensure that consistent actions can be taken in regards to inventory management. While I can't guarantee a timeline, I can say that our Developers are consistently looking into improving Stocky and increasing the variant limit in Stocky is on their list.
If you would like, please contact our Support team at help.shopify.com to discuss potential alternatives or workarounds while the variant limit is being worked on.
All the best,
Mickey | Shopify Support
All I wanted this app for was to have an easier time doing physical inventory of my store. This absolutely did not work. I was genuinely hoping for a way to simply scan all my product for my yearly inventory, but despite following all the instructions to set my scanner and do the actual scanning (and yes, I do have a compatible scanner), it did not work. So once again I will be doing inventory manually. One would think Shopify would have a good, functional physical inventory taking system, so it's frustrating and honestly baffling that they do not, especially after existing for so long.
Great potential — completely neglected by Shopify
Stocky has the potential to be a fantastic app, but it’s been completely abandoned. I was told it used to be a 3rd-party app that actually worked well before Shopify took it over — and sadly, they’ve done nothing to improve it. In fact, they’ve even removed some of the original features. If I were the original developer, I’d be heartbroken to see what it’s become.
I’ve tried multiple times to integrate Stocky into my business, but it’s missing some really basic processes that make everyday use painfully slow and inefficient. There’s no way I could ask my team to work with it. I’ve ended up sticking with Google Sheets, which is far clearer, faster, and adaptable to my needs.
Whenever I’ve contacted Shopify support about Stocky, they’ve known absolutely nothing about it. I had to push to reach two people who seemed to understand it slightly better — but even they couldn’t offer any real solutions.
There’s a real gap in the market for what Stocky should be doing, but it seems it’s just not “glamorous" enough for Shopify to care about. A real loss.
Hi there - thanks for your reply. Feedback is taken very seriously at Shopify and I will definitely be passing along this sentiment to our Stocky team. I understanding how important inventory management and recordkeeping is working in the Retail space for many years.
For context, our Stocky developers are constantly striving to improve the app so we would be more than happy to support in anyway we can and/or get someone with extensive Stocky knowledge to support you as well. What I would suggest is to visit our help centre at help.shopify.com adn chat with our Help Centre Assistant on the specific Stocky questions that you might have. This helps with routing you through to a Retail Specialist, someone who has extensive knowledge on Stocky.
All the best,
Mickey | Retail Specialist
We have loved this app, but now I cant bring in a new product into the purchase order, it cant find the item. Also, cannot do an inventory adjustment on a new product, cant find the item. I've had a case number over a week now, no solution. My receiving team is in gridlock! It has brought out warehouse receiving to a stop.
Hello there! Thanks for your reply. I'm glad you were enjoying the app prior to your issue. From what you have shared, it looks like the Stocky Developers are currently investigating your situation and are working hard to get a resolution for you. If you feel like you are not getting a response, I would suggest simply replying back to the ticket started asking for an update. Someone on the Shopify team would be happy to let you know the status of the investigation.
All the best,
Michael | Shopify Support
Been using for 6 years without issue, however lately, data feed and particulary the vendor list is not aligned. Shopify (owners of the stocky app) have attempted to assist but largely disconnected from the problems.
Become a liabilty of late, rather than a help to stock management.
Update: Higher level devs got involved and have identified an error which requires a patch. Refreshing to get propoer support after going through the AI bots and low level help.
Thanks for your review. Our Developers are constantly trying to improve the app to be more efficient and sync better with Shopify. In the meantime, have you tried to do a manual sync on the app to see if that helps to resolve the issue? This is done by going to Preferences > Sync > Manual sync. This is done in times when some of the data is not aligned with your Shopify Admin. Should you have any other questions, our Support team is always ready to help.
Mickey | Shopify Support
Some needed functionality:
1. Receiving vouchers, so an invoice can have multiple receipts against it.
2. When receiving, the dollar total should only include what is checked off as received.
3. Ability to print barcode labels for specific items on a PO, or invoice, etc.
4. Ability to sort documents while viewing. Right now you have to go into settings if you want to sort differently.
5. (September 2024) Update no longer allows you to edit product costs while receiving.
Frequently glitchy, and with an extremely unintuitive workflow. Trying to get support from shopify is also extremely difficult as most of their support staff isn't familiar with the app, and will pass you around or give you incorrect advice. The most recent update was a downgrade!
Hi there, thanks so much for leaving your feedback! Our team works hard to improve our app functionality and usability, so getting observations like this from our merchants is invaluable as we make changes to it. Sorry to hear that you have experienced issues with the app, and it would be great if we could take a further look for you with a view to resolving them, and also get some context the changes you have noticed and how you feel they could be improved. Please feel free to edit your review here with those details, or to reach out via https://shopify.link/vRnL with Stocky as a keyword so our dedicated Retail Support team can assist further. They can take the details and relay your feedback to our development team. We may also be able to advise on possible workarounds or solutions, depending on the exact nature of the issue.
- Natasha, Shopify Support
Why does every update lower the functionality of the app??
- You now have to click edit on every PO to make updates (change it back!)
- The new colour scheme does not let you easily differentiate between orders pending and received (change it back!)
- When importing goods, sometimes you do not know the total landed costs until after all the import duties and taxes are paid. Stocky LOCKS the landed costs once goods are received.
We need to be able to update shipping costs post order - to accurately see the Landed Costs (Please fix this as it is the most crucial part)
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Reply 05/11/2024
In reply to the comment "you can click the Edit button on the top of a received purchase order to open up the option to adjust the shipping rates as needed." - the figures such as the margin and landed costs remain locked if you have already received the items, so this is not an acceptable solution.
Please can you contact me directly to discuss improvements.
Hello Cyril, thank you for taking the time to submit this feedback. Our developers work to ensure that we are providing the best service possible and all feedback is valuable to us, so I would be more than happy to pass the concerns you have noted along to them on your behalf.
I can confirm that the option to edit shipping costs after an order is received would be possible at the moment, you can click the Edit button on the top of a received purchase order to open up the option to adjust the shipping rates as needed.
If you have any further questions or concerns, please do not hesitate to reach out to our Shopify Help Center at help.shopify.com and our 24/7 support team would be happy to assist.