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I have been using Stocky for over 2 years and it has met many of my inventory control needs. I just read somewhere that it will be no longer available as of August of 2026. Is this true? And If so, what is recommended as a replacement? I need to be able to track inventory, run summary with activity reports, make adjustments, create pos, etc.
All I wanted this app for was to have an easier time doing physical inventory of my store. This absolutely did not work. I was genuinely hoping for a way to simply scan all my product for my yearly inventory, but despite following all the instructions to set my scanner and do the actual scanning (and yes, I do have a compatible scanner), it did not work. So once again I will be doing inventory manually. One would think Shopify would have a good, functional physical inventory taking system, so it's frustrating and honestly baffling that they do not, especially after existing for so long.
When can we expect to see the variant options increased on Stocky? It's great that we can have 2048 variants per product in our catalogs, but if I can't see them all to reorder, what is the point?
HI there,
Thanks for your review. I understand the need for similar features ont he Admin and Stocky to ensure that consistent actions can be taken in regards to inventory management. While I can't guarantee a timeline, I can say that our Developers are consistently looking into improving Stocky and increasing the variant limit in Stocky is on their list.
If you would like, please contact our Support team at help.shopify.com to discuss potential alternatives or workarounds while the variant limit is being worked on.
All the best,
Mickey | Shopify Support
I have no problems creating POs, receiving or adjusting inventories. My problem lies with the label printing. This feature worked (poorly) for a few weeks and now can't find my printer. Spent an hour with customer support, they couldn't fix it. Was told it was being escalated to developers. It's been over a week and I haven't heard anything else. Even if they figure out why it can't find my printer, the label feature is terrible!!! I've had to switch to a paid app for my labels, which works great, but I'm really unhappy about having to pay for what should be a pretty basic POS feature.
Hi there,
Thanks for your feedback! Definitely understand the importance of label printing workflows as it directly impacts your inventory management. I know that our Developers may still be investigating the root cause of your issue whilst also prioritizing critical fixes such as those affecting your ability to make sales or access your store especially during the Holiday period. I'm confident that they will update you on their progress as soon as they can. In the meantime, you mentioned haivng to install a paid app for your labels. If you didn't know already, we also have the Retail Barcodes Label app that is a free Shopify app that can be used to create barcode templates and print them off all in your Shopify Admin! You can download the app by going to apps.shopify.com and searching up Retail Barcodes Label.
All the best,
Mickey | Shopify Support
We have loved this app, but now I cant bring in a new product into the purchase order, it cant find the item. Also, cannot do an inventory adjustment on a new product, cant find the item. I've had a case number over a week now, no solution. My receiving team is in gridlock! It has brought out warehouse receiving to a stop.
Hello there! Thanks for your reply. I'm glad you were enjoying the app prior to your issue. From what you have shared, it looks like the Stocky Developers are currently investigating your situation and are working hard to get a resolution for you. If you feel like you are not getting a response, I would suggest simply replying back to the ticket started asking for an update. Someone on the Shopify team would be happy to let you know the status of the investigation.
All the best,
Michael | Shopify Support
I enter a invoice and go to print labels, I get this error message. Had stocky now for a number of years, this has just happened.
error message printing label extensions , the calling thread cannot access this object because of a different thread owns it , bad request.
1. Have reloaded Dymo and the drivers ( shopify tech support helped and was excellent )
2. Have called dymo global and all is working from their end and printing correctly.
3. It has to be a stocky issue?
Any help from stocky Tech department.
Thanks
Kevin Lee
Papanui Cycles Ltd
NZ
Hi there! Thanks for your feedback! I completely understand the need for a quick and easy workflow when printing labels. In regards to your issue, it may help to test if the same issues occur on different browsers and/or after a browser cache/cookies clear. If the problem persists, feel free to reach out to our Support team at help.shopify.com as our Retail team is more than qualified to help with Stocky questions.
All the best,
Mickey | Shopify Support
Been using for 6 years without issue, however lately, data feed and particulary the vendor list is not aligned. Shopify (owners of the stocky app) have attempted to assist but largely disconnected from the problems.
Become a liabilty of late, rather than a help to stock management.
Update: Higher level devs got involved and have identified an error which requires a patch. Refreshing to get propoer support after going through the AI bots and low level help.
Thanks for your review. Our Developers are constantly trying to improve the app to be more efficient and sync better with Shopify. In the meantime, have you tried to do a manual sync on the app to see if that helps to resolve the issue? This is done by going to Preferences > Sync > Manual sync. This is done in times when some of the data is not aligned with your Shopify Admin. Should you have any other questions, our Support team is always ready to help.
Mickey | Shopify Support
This is so frustrating, this app works well for us even with its flaws to enhance Shopifys POS limitations, but now functionality on Transfers is being moved from it and moved to Shopify Admin. I wouldn't mind if the changes were an upgrade on the app but we are losing functionality. Very Sad that development is not being put into a very useful app, and assuming that eventually all areas will be moved to Shopify Admin with limitations rather than just developing this app further.
Thanks for your review. Our Developers are constantly trying to improve Shopify and Stocky. While we can't really dive into the decisions that account for this change, your feedback is recorded for any future versions of the Stocky app.
Steve | Shopify Support
Please add a search function to help stores with a lot of different cartons from different brands locate the item they’re looking for. As of now we have to open each list individually until we locate the correct one, sometimes stocky will automatically scroll all the way up after going back causing us to have to scroll all the way down and relocate where we were.
Hi there! Thank you so much for sharing your feedback! Just to confirm I understand correctly, is this in relation to the functionality with Suppliers in Stocky where when you peruse their individual product list and then select the arrow option to go back, it takes you back to the top of the page of the Supplier's products? If so, I have relayed that to our development team and and let them know that having a search bar option there would be helpful, and thanks so much for bringing that to our attention! If that is incorrect, please feel free to edit your review here with the details of where how/the issue occurs, or you can reach out via https://shopify.link/vRnL and we can take a look for you.
Thanks so much!
- Natasha, Shopify Support
AGREED with recent reviews. The recent update makes it so much more cumbersome to add products to inventory and it wasn't even that great to begin with. But at least it didn't require bouncing back and forth between Shopify and Stocky. I don't understand how this function isn't of the highest priority for developers. Adding products to inventory to be able to purchase and sell them is literally the most important task for all retailers and yet it is soo incredibly time-consuming and inefficient across these platforms.
Hi there! Thank you so much for sharing your feedback! I understand that one of the recent changes to the app was that products must be created or imported directly within Shopify before they can be used in Stocky for purchase orders, transfers, stocktakes, and adjustments. Our development team are constantly trying to improve the app to be more efficient and sync better with Shopify, which is why sometimes changes like these are necessary. However, I will absolutely relay your feedback to the development team so they are aware of the impact that these changes may have for our merchants. If you have any further feedback you'd like to share, or if you'd like some guidance on how to streamline your product creation process, please do feel free to reach out via https://shopify.link/vRnL and we can take a look for you. Thanks so much!
- Natasha, Shopify Support
