Stocky

Sadly after using Stocky for 8 years it is now officially unusable. The forecasting feature was never the most accurate but still very useful. But now to it's completely useless. Remember in the early day's of Stocky when it was a private Australian company having a chat with Seb the app's creator and the service was awesome and the features worked great. Since Shopify took it over it's progressively got worse, they didn’t buy it to grow it. They bought it to neutralise it and bundle it.

When can we expect to see the variant options increased on Stocky? It's great that we can have 2048 variants per product in our catalogs, but if I can't see them all to reorder, what is the point?

Great potential — completely neglected by Shopify

Stocky has the potential to be a fantastic app, but it’s been completely abandoned. I was told it used to be a 3rd-party app that actually worked well before Shopify took it over — and sadly, they’ve done nothing to improve it. In fact, they’ve even removed some of the original features. If I were the original developer, I’d be heartbroken to see what it’s become.

I’ve tried multiple times to integrate Stocky into my business, but it’s missing some really basic processes that make everyday use painfully slow and inefficient. There’s no way I could ask my team to work with it. I’ve ended up sticking with Google Sheets, which is far clearer, faster, and adaptable to my needs.

Whenever I’ve contacted Shopify support about Stocky, they’ve known absolutely nothing about it. I had to push to reach two people who seemed to understand it slightly better — but even they couldn’t offer any real solutions.

There’s a real gap in the market for what Stocky should be doing, but it seems it’s just not “glamorous" enough for Shopify to care about. A real loss.

We have loved this app, but now I cant bring in a new product into the purchase order, it cant find the item. Also, cannot do an inventory adjustment on a new product, cant find the item. I've had a case number over a week now, no solution. My receiving team is in gridlock! It has brought out warehouse receiving to a stop.

I have no problems creating POs, receiving or adjusting inventories. My problem lies with the label printing. This feature worked (poorly) for a few weeks and now can't find my printer. Spent an hour with customer support, they couldn't fix it. Was told it was being escalated to developers. It's been over a week and I haven't heard anything else. Even if they figure out why it can't find my printer, the label feature is terrible!!! I've had to switch to a paid app for my labels, which works great, but I'm really unhappy about having to pay for what should be a pretty basic POS feature.

I enter a invoice and go to print labels, I get this error message. Had stocky now for a number of years, this has just happened.

error message printing label extensions , the calling thread cannot access this object because of a different thread owns it , bad request.

1. Have reloaded Dymo and the drivers ( shopify tech support helped and was excellent )

2. Have called dymo global and all is working from their end and printing correctly.

3. It has to be a stocky issue?

Any help from stocky Tech department.

Thanks

Kevin Lee
Papanui Cycles Ltd
NZ

Terrible. Says it works with Shopify POS. Then you install it, wonder why it doesnt work - and realise its pushing you to upgrade to Shopify POS Pro at $89 per month. I have no idea why they wouldn't allow small businesses on Shopify to have access to the app for even the most basic inventory management.

DONT USE THIS APP! Just another Shopify example of spending time to teach staff how to use, and running your operations on, only for them to deprecate features you rely on. Their response is now for you to seek out another 3rd party and pay more money. FIND ANOTHER APP NOW SO YOU DONT WASTE YOUR TIME HERE.

Absolutely unusable for any real retail operation

This app is completely useless for us. We run multiple stores with a large product catalog, and Stocky simply does not offer the basic functionality any serious retailer needs.

First of all, there is no proper way for multiple staff members to perform inventory counts at the same time. No scanner app, no multi-user workflow, nothing. For a store with thousands of SKUs, this makes Stocky practically impossible to use.

On top of that, there is no simple POS tile that lets staff receive or transfer stock directly. Everything must be processed through orders that need to be created in advance. This workflow is absurd. We deal with hundreds of orders every single day — following Stocky’s process would require hiring several extra employees just to manage stock adjustments. It’s the most inefficient setup I’ve ever seen.

For anyone running an actual retail business with real inventory needs, this app is a complete waste of time.

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Für den Einzelhandel absolut unbrauchbar

Diese App ist für uns komplett unbrauchbar. Wir betreiben mehrere Stores mit einem großen Produktsortiment, und Stocky bietet nicht einmal die grundlegendsten Funktionen, die ein ernsthafter Einzelhändler benötigt.

Es gibt keinerlei Möglichkeit, Inventuren gleichzeitig von mehreren Mitarbeitern durchführen zu lassen. Keine Scanner-App, kein Multi-User-Workflow – nichts. Für einen Store mit tausenden Artikeln macht das Stocky praktisch unbenutzbar.

Noch schlimmer: Es gibt keine einfache POS-Kachel, über die Mitarbeiter Ware direkt einbuchen oder umbuchen können. Stattdessen muss alles über vorher angelegte Bestellungen laufen. Dieser Prozess ist völlig absurd. Wir haben täglich hunderte Bestellungen – nach Stockys Vorgaben müsste ich mehrere zusätzliche Mitarbeiter einstellen, nur um Bestände anzupassen. Das ist der größte Unsinn überhaupt.

Für jedes reale Einzelhandelsgeschäft mit echten Inventur- und Lagerprozessen ist diese App reine Zeitverschwendung.

Been using for 6 years without issue, however lately, data feed and particulary the vendor list is not aligned. Shopify (owners of the stocky app) have attempted to assist but largely disconnected from the problems.

Become a liabilty of late, rather than a help to stock management.

Update: Higher level devs got involved and have identified an error which requires a patch. Refreshing to get propoer support after going through the AI bots and low level help.