Stocky , 230 reviews
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This app is frequently not working, slow and buggy which means I can't get my job done. I've had trouble with it for three days in a row. I'm writing this review because it's currently giving me a 504 error and I have nothing better to do.
Hi Tulsa Body Jewelry, thank you for taking the time to leave a review about your recent experience using Stocky. We are aware that some of merchants had issues accessing the app but this should be resolved now. If you are still having any problems, please reach out to our authenticated support through the Help Center to report them. -Shay, Shopify Support
Doesn't load on POS. I was instructed to report the bug but I don't see where to report it. When you try to use it on an iPhone or iPad, (both are using the most recent version of iOS - 17.0.3) it continually refreshes but never loads. It does work on desktop.
Hi, there. Thank you for taking the time to leave us a review for the Stocky App. If you're looking to report a bug to our team, as well as get some assistance with troubleshooting these functionality issues with your iOS devices, it's best that you contact our Retail Support Team. You can reach these folks by opening your Shopify POS app, navigating to the 'Support' Tab, and then calling the phone number that you see there. -Imogen, Shopify Support
I am fighting to get Stocky to work with the DYMO required label printer. Is Stocky REALLY the only app that helps you receive products and prints labels?
This is what I was told recently-
" I was checking here and the newer models of DYMO Label Writer printers such as the 550 and 5XL do not work with the older DYMO Label Software. They only work with DYMO Connect for Mac, which is not compatible with Stocky as the web service was removed from the software. Note that this is a limitation from DYMO and not a decision Shopify has made."
In response to shopifys reasonse below. Your technical support is the one who informed me that the Dymo printer required to use the stocky app is not compatible. Stocky all will not recognize the label attributes from the new dymo software.
Thanks for taking the time to write a review. We do have list of supported printers available with the Shopify platform listed here: https://shopify.link/qmzP. With that being said, I encourage you to reach out to our live support with any error messages you may have received while using the Stocky app. They will be in the best position to take a further look into the error you are receiving and advise further. You can get in touch with a Support Advisor by navigating to the Help Center: https://shopify.link/1w5D. -Ollie, Shopify Support
Server DOwn many times during the day. We cannot make Purchase orders when we want to.
Hi, there. Thanks for taking the time to give us your feedback and letting us know about this issue. Our team would love to help with this. Could you please create a support ticket and let us know more in depth about the issue you're facing, and when it seems to come up? Are you having issues using a specific device? Or was it intermittent? -Rio, Shopify Support
Stocky is absolutely a piece of garbage. Constantly down, orders won't sync up properly, how are we supposed to run a business like this?
Hi Diamond Tool Store, thank you for taking the time to leave a review about your recent experience using Stocky. We are aware that some of merchants had issues accessing the app but this should be resolved now. If you are still experiencing issues with logging in or syncing your orders, please reach out to our authenticated support in our Help Center for further assistance. -Shay, Shop Support
I tried to use it and found that it did not accurately reflect low inventory counts .. many out of stock items don't even show up unless i search by the variant that i know has zero in the inventory. It is supposed to make ordering easy. Not. I uninstalled it after trying to use it for a month.
Recommended by support
Store changes required Stocky is available with a POS Pro subscription.
Latest update removed the ability to create builds for manufacturing product. The only reason to even use the app. Dumb dumb dumb.
Hi, there! Thank you for leaving your review and sharing that context. If you're having any trouble with features in Stocky since updating the app please reach out to our support team through your POS app. We'd be happy to take a look into it with you! -Erin, Shopify Support
Fantastic product and best support of any app - and I have a lot of them.
I needed an app that would allow me to see the cost of my Shopify inventory. I also needed a way to view low stock SKUs so that I could place reorders. Stocky does both of these things well and goes a big step farther for both. For inventory cost, it keeps historic info, something only much more expensive apps will do. For reordering, it creates a PO for me (based on stock on hand, recent sales and lead time) and then when I receive the goods, I just hit a button and all of my Shopify inventory gets updated - huge time savings for both.
For service, I can't say enough about Seb and his team, they not only get back to me very quickly, but they have implemented many ideas that I suggested - some in less than 24 hours. Great job!
This is a fantastic app, and has some awesome intuitive features. It has quickly become our indispensable go-to tool for ordering and managing stock. Seb from Stocky was super attentive to our questions, quick, polite and responsive to requests and extremely willing to help customise the app for us. It's so good I just wish Stocky was able to perform some other inventory tasks for us as well as it does the ordering process!! Thoroughly recommend.