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Why does every update lower the functionality of the app??
- You now have to click edit on every PO to make updates (change it back!)
- The new colour scheme does not let you easily differentiate between orders pending and received (change it back!)
- When importing goods, sometimes you do not know the total landed costs until after all the import duties and taxes are paid. Stocky LOCKS the landed costs once goods are received.
We need to be able to update shipping costs post order - to accurately see the Landed Costs (Please fix this as it is the most crucial part)
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Reply 05/11/2024
In reply to the comment "you can click the Edit button on the top of a received purchase order to open up the option to adjust the shipping rates as needed." - the figures such as the margin and landed costs remain locked if you have already received the items, so this is not an acceptable solution.
Please can you contact me directly to discuss improvements.
Hello Cyril, thank you for taking the time to submit this feedback. Our developers work to ensure that we are providing the best service possible and all feedback is valuable to us, so I would be more than happy to pass the concerns you have noted along to them on your behalf.
I can confirm that the option to edit shipping costs after an order is received would be possible at the moment, you can click the Edit button on the top of a received purchase order to open up the option to adjust the shipping rates as needed.
If you have any further questions or concerns, please do not hesitate to reach out to our Shopify Help Center at help.shopify.com and our 24/7 support team would be happy to assist.
When doing a transfer in stocky, Please show origin and Destination quantities to make it easier for us to check and tranfer
As others mentioned: Stocky is getting worse with every update.
Unfortunately, in the last "update" they removed the functionality "receive without syncing". As our logistics work separately from our management, Stocky is basically unusable without this feature. We can't mark orders as delivered without totally blowing up our Stocktakes in Shopify. Without being able to remove our delivered purchase orders, most of the reports are filled with wrong data too.
Good job, Stocky team
Thank you so much for taking the time to submit your review and feedback. We understand it's important to be able to receive your purchase orders while completing a stocktake, so I've passed on your feedback to our developers. If you've decided that Stocky is not the right app for your store, you can take a look at some third-party inventory apps here: https://apps.shopify.com/search?q=inventory%20management
Wish there was options when running a suggested po. Like date of last order or last sold. So we can filter out products that haven't been order in certain time frame
One star, and wish it could be zero. Not efficent, lots of glitches, never any meaningful improvements. Like everything related to Shopify POS, it is overpriced, and underperforms. No customer service--every man for himself. Heed my warning, and AVOID.
Thanks for taking the time to submit your feedback. We certainly understand the need for Stocky to be an efficient app to effectively manage your store inventory. Our developers are actively working to improve the app, so your feedback is valued here. You can also contact our support team at help.shopify.com to assist you with any immediate issues, we're always here to help!
Completely exhausted with this app.
Although uninstalled, it still ads stock quantities under product "Incoming" and messes with our inventory and stock count.
I've tried uninstalling, reinstalling and have a set of tech guys to remove app intervention, with no luck.
It's like Hotel California, you can get in anytime you want, but you can never leave.
Hi there! Thank you for sharing this feedback! You would usually seem stock listed under 'Incoming' when there is inventory that’s on its way to your location(s) from stock transfers or purchase orders that haven't been marked as received within Stocky, or if inventory movements are being made with another app. Uninstalling the Stocky app would remove local data, but wouldn't resolve the issue if there are still outstanding stock movements which weren't completed. Please feel free to contact our support team anytime via the Shopify Help Center for assistance: https://shopify.link/vRnL so we can get work on getting that resolved for you!
New update where you have to click edit every time to change anything on the PO is not helpful. I also do not like when you enter a new product into Shopfiy, the cost of the new product does not automatically transfer over.
Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. As I can completely understand the impact of this change, I've gone ahead and shared your feedback with our developers. We are however, always working to improve platform and appreciate you sharing those points. - Blair, Shopify Support
Une app efficace pour les commerces de détails, mais impossible de restreindre les emplacements à des usagers spécifiques.
Donc tout le monde peut jouer avec l’inventaire de tout le monde. Nous devrions pouvoir gérer les permissions par location, c’est un énorme blocage dans notre transition a Shopify POS.
Merci de nous avoir fait part de vos préoccupations concernant votre emplacement géographique. Bien que vous puissiez limiter le personnel du point de vente à des emplacements spécifiques, il n'existe actuellement aucune autorisation d'inventaire basée sur l'emplacement dans Shopify. Je serai ravi de transmettre cette demande à notre équipe de développement pour examen ultérieur. - Erin, support Shopify
It is very good and helps me enormously in the functions that I use in stocky.
But I have been waiting for a long time for them to make basic improvements such as:
- Send, make and send inventory transfers to other Branches.
- Customize in more depth the functions a user can perform.
- Be able to see users executed some actions.
- Be able to log in with any user without having to go through the Shopify Control Panel.
- and many other things that could be improved to look more professional.
Hello, we really value your feedback and thank you for sharing your experience with us. I have forwarded your concerns about mobile functionality to our development team. We are committed to enhancing our platform continuously and your input is crucial in guiding these improvements. -Mac, Shopify Support
Stocky is essentially useless for anything other than the most basic of functionality. No ability to see reports on when POs are due, no integration with Quickbooks or other accounting software, no ability to mass export or import POs, limited reporting functionality.... I could go on.
It's disappointing that Shopify offers such a lackluster feature to fulfill a basic part of the retailer experience.
UPDATE: They also have no workaround for multiple invoices per PO, which applies to over 70% of our orders, making their metrics for upcoming payments basically useless.
Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. As I can completely understand the impact of this change, I've gone ahead and shared your feedback with our developers. We are however, always working to improve platform and appreciate you sharing those points. - Blair, Shop Support