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About to totally disconnect this app from my store. Ugh! Trying to get support, but Shopify won't answer questions and instead points me to Stocky but from all I can gather, Shopify and Stocky are one and the same. What the heck?
Thanks for taking the time to write a review. The Stocky app is developed and supported by Shopify - for context, the application can assist you with optimizing your inventory and can be added directly to your Shopify store. With that being said, if you are experiencing issues with Stocky - you can get into contact with our live support by navigating to our Help Center: https://shopify.link/KWb8. -Ollie, Shopify Support
Great for creating a PO using the CSV import rather than adding the product individually but the PO does not show on the Shopify PO section.
Stocky itself is excellent for a small business but it lacks one major thing: integration to Shopify and POS that would enable showing when product will be in stock again. I do not understand why this has not been developed in the 4 years:(( And someone might say that Shopify inventory/ Purchase orders does provide this feature but who on earth can manually type hundred order lines without mistakes plus the time it takes..
Thank you for your review and feedback. This is a great feature request and I will make sure to provide this feedback to our developers. -Emily, Shopify Support
Can't use all features in the POS PRO app, contacted the support, but they are unwilling or unable to fix the problems. not recommended, if you use Shopify POS
Hi, there! I appreciate the desire to manage inventory within the Shopify POS app. At this time, the focus of Shopify POS is selling to customers in person, while all admin tasks including inventory management are handled either directly in the Shopify admin or in the Stocky app. Our team is happy to submit feature requests to our developers on your behalf, so please contact us again via the Help Center if there's anything else you'd like to add to the feedback you've shared with us. Thank you! -Sophia, Shopify Support
I'm sure Stocky has some great features, but the one feature we need to use almost daily has zero functionality. We are unable to print labels after receiving products. This is an extremely BASIC thing for an inventory app to do . So we have to pay $35/month for an additional app to do this for our tiny business. I spent literally 8 hours on this today and got nowhere. They can blame Dymo all they want but in my opinion once you develop an app you should maintain it. Too bad Shopify bought this app so now there are no Stocky experts on hand to help solve issues. Thank for the "free" app Shopify (it comes free with Pro POS). We were really hoping upgrading to Pro would allow us to delete a few expensive apps, but alas, Pro doesn't add functionality to anything we pay for so we are just paying even *more* for a few basic features that Pro offers like holding sales and being able to do exchanges (eyeroll).
Thank you for your review and for your feedback on how Stocky can be improved. I am sorry to hear that the app does not have the functionalities that you're looking for and I will be sure to pass on your suggestions to our development team. Please feel free to contact our support team via the Help Center if you need assistance: https://shopify.link/vRnL. -Victor, Shopify Support
Fantastic product and best support of any app - and I have a lot of them.
I needed an app that would allow me to see the cost of my Shopify inventory. I also needed a way to view low stock SKUs so that I could place reorders. Stocky does both of these things well and goes a big step farther for both. For inventory cost, it keeps historic info, something only much more expensive apps will do. For reordering, it creates a PO for me (based on stock on hand, recent sales and lead time) and then when I receive the goods, I just hit a button and all of my Shopify inventory gets updated - huge time savings for both.
For service, I can't say enough about Seb and his team, they not only get back to me very quickly, but they have implemented many ideas that I suggested - some in less than 24 hours. Great job!
This is a fantastic app, and has some awesome intuitive features. It has quickly become our indispensable go-to tool for ordering and managing stock. Seb from Stocky was super attentive to our questions, quick, polite and responsive to requests and extremely willing to help customise the app for us. It's so good I just wish Stocky was able to perform some other inventory tasks for us as well as it does the ordering process!! Thoroughly recommend.
If you have a retail business and purchase products from multiple suppliers, have products that you need to keep track of Cost, Supplier reorder numbers, and/or print price labels for store, you need STOCKY. This is the most needed and the best App for Shopify.
I nearly didn't sign up with Shopify because it was missing a few key functions that’s essential for retail shops, such as Purchase Orders and inventory management, Product Cost, printing price labels, etc. I initially signed up with another stock management program (which monthly subscription fees were x5 times of Stocky’s fees) in order to convert to Shopify because Shopify was missing the above essential functions. However, the other program was very cumbersome and time consuming to use (took weeks to just set it up), it was just the worst nightmare. I also tried multiple barcode label printing Apps, and none of them was practical.
STOCKY lets you create purchase orders using your SKU and/supplier’s reorder codes and email it directly (it keeps suppliers details), you can set minimum order qty for each item, it generates a suggested PO based on your sales, receive inventory against your PO (both fully or partially), print barcode/price labels for received inventory (you don’t have to do it individually like some other barcode label printing Apps), track payment for PO, Stock take, run reports on sales, etc. It really covers all the key functions that Shopify is missing.
On top of all of this, Seb also provides the best customer service anyone can ever ask for. It is every dollar worth it and more.
The only suggestions for future improvement are: 1. Show product images on PO (I have over 7,000 SKU so it’s hard to remember every SKU by name)- Seb already said this is coming soon, 2. Barcode printing – better integration with barcode printers (I use Dymo label printer and you need to export a CSV file for labels and import it into Dymo to print). It would be great to just press a couple of buttons and print labels without export/import CSV files (Compared to other existing label printing Apps, Stocky is still way better). 3. Since it already has a platform to feed SOH information to/from Shopify, perhaps it might be possible to integrate with other sales channels such as Amazon, etc. Then Stocky can really take over the stock management market as it’s already a superior program than the other expensive multi sales channel stock management Apps.
In summary, this is a must-have App for any retail store, and Shopify should really buy this program and build it in to Shopify.
I have spent a year or so trying to find a stock inventory management system that works for products that both drop ship and ship in store. I've installed systems that cost $250 USD a month and spent countless hours setting it up. None of them worked, up until now. Stocky is so simple to use and it does what I need it to do. Customer service was amazing. Seb is fantastic and works tirelessly. I was messaging him questions and he would respond even though it was midnight his time. I can't recommend Stocky highly enough and the support we received is superb.
Very Simple to use, very intuitive for our forecasting as it learns our sales patterns all whilst making managing stock for our shopify store very quick and easy, there are new features being added all the time.