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is it me or is this app the slowest app in the world? i spend half my time waiting for it to load. please show me how to speed this app up
Hi there, thank you for taking the time to review your experience with Stocky. I would love an opportunity to assist you with this speed/loading issue if you are still experiencing it. I will be reaching out to you via email to see how we can help get this working for you. Thank you - Beckha
why can we not use a barcode scanner on the stocky app
when transferring inventory between locations this would be a very very helpful tool
Hi there, thank you for taking the time to review Stocky.
We appreciate all feedback from our users and can definitely see how useful it would be to be able to use a barcode scanner to accept inventory being transferred.
I'd like to clarify using a barcode scanner with the Stocky app.
This is available and you can use your barcode scanner to receive Purchase Orders and for Stocktakes.
While it can be used for incoming purchase orders and stocktakes, the barcode scanner can't be used for transferring inventort between locations.
For using the barcode scanner with stock transfers, while it isn't available currently, I will escalate this up to our 'Feature Request team' where we send all of the issues and requests to our developers and they look at each one. The requests that happen most often get moved up and developed.
Requests are weighted on how many times a particular request comes through so I cannot offer any timeline if or when this could be developed. So, while I can't promise that your request will get developed, I can promise it will be looked at.
You can also visit the Shopify Changelog at the link below for reference of our most recent updates:
https://changelog.shopify.com/
Barry | Stocky Support
What professionalism they have, love this app, love this app, love this app, love this app, love this app
It seems to be a really great app other then when i write purchase orders it doesn't completely synch with my Shopify so I am having to manually go back in to my Shopify and update product info. Would love to get that fixed.
I'm sure Stocky has some great features, but the one feature we need to use almost daily has zero functionality. We are unable to print labels after receiving products. This is an extremely BASIC thing for an inventory app to do . So we have to pay $35/month for an additional app to do this for our tiny business. I spent literally 8 hours on this today and got nowhere. They can blame Dymo all they want but in my opinion once you develop an app you should maintain it. Too bad Shopify bought this app so now there are no Stocky experts on hand to help solve issues. Thank for the "free" app Shopify (it comes free with Pro POS). We were really hoping upgrading to Pro would allow us to delete a few expensive apps, but alas, Pro doesn't add functionality to anything we pay for so we are just paying even *more* for a few basic features that Pro offers like holding sales and being able to do exchanges (eyeroll).
Thank you for your review and for your feedback on how Stocky can be improved. I am sorry to hear that the app does not have the functionalities that you're looking for and I will be sure to pass on your suggestions to our development team. Please feel free to contact our support team via the Help Center if you need assistance: https://shopify.link/vRnL. -Victor, Shopify Support
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Store changes required Stocky is available with a POS Pro subscription.