Reviews (476)
App had so many bugs, lost me a few customers. It stopped charging some customers randomly, or charged them alot more - which caused outrage for them. Only reason I will give this a 2 star is that the support team was good, but until the app bugs are fixed and due to losing money/subscribers as it didnt work (Did not get any compesantion for this) - I will give it 2 stars.
Hi JJ&G's Health team,
Thank you for taking the time to share your experience. We're glad our support team was helpful, and we genuinely regret the billing challenges you faced.
Over the past months, we've invested heavily in improving our platform's reliability and billing accuracy. We've learned from issues like yours and are committed to preventing them in the future. Our merchants are now experiencing a much more stable platform.
If you'd be open to revisiting your experience with us, whether through another trial or simply to see the updates we've made, we'd be grateful. Should you find that your experience has improved, we'd genuinely appreciate you considering an update to your review to reflect that.
We're always here to support your success.
Best regards
