Reviews (446)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for managing recurring orders, noting its time-saving features and customer convenience. It offers customizable subscription plans, detailed analytics, and product edit options for upselling. The app is praised for its seamless Shopify integration, user-friendly interface, and responsive customer support. Continuous updates cater to the evolving needs of merchants, enhancing its value for subscription-based businesses.
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Customer service is excellent! We were not happy with the way the subscription pay box looks on our website and we were able to get on a video call to learn how to make the changes we wanted to see for our customers.
I was so stressed when i realized that my customers were having issues managing their subscriptions. I'm not 'tech savvy' and scared I would mess up my settings somehow and crash my entire store if I did anything wrong. NOPE!!!! Recurpay, along with an amazing employee named Sinchain came to the rescue. Within minutes the correction was made. So smooth! Just a simple chat to diagnose the issue and Sinchain took over and made everything great. Thx again. Dr. John
These guys are superb. A minor problem was corrected within a day, over the chat function, and honestly - I couldn't be happier with their service. That's not to mention the app, which is superb in itself and does everything I want it to do (specifically, customers can subscribe on any day in a month, and the subscription is taken again on the 1st of the next month and every month after). You won't regret using this app!
App had so many bugs, lost me a few customers. It stopped charging some customers randomly, or charged them alot more - which caused outrage for them. Only reason I will give this a 2 star is that the support team was good, but until the app bugs are fixed and due to losing money/subscribers as it didnt work (Did not get any compesantion for this) - I will give it 2 stars.
Sinchain was very helpful with my support request, thank you!
Amazing customer service! I needed to combine different subscription orders together and Sinchain taught me and did it in no time. Very friendly too. Thank you so much!
Exceptional support from Sinchain! They quickly handled all my Recurpay customization requests and resolved every issue. A very friendly, professional, and effective service.
The team at Recurpay respond quickly to any queries and are always on hand to go the extra mile. We’ve been impressed with their support and dedication in making subscription management hassle free.
AJ was a lot of help. He even helped me with issues that were not initially known. Thank you for everything!
Easy to use and straightforward functionality. Customer service is top notch! Sinchain was very patient with me across a whole day of questions and troubleshooting!