Reviews (570)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants describe this as a powerful yet easy subscription solution that boosts retention and repeat purchases. They highlight quick setup, flexible customization, bundle support, and strong analytics for performance and inventory planning. It handles complex needs like B2B, Shopify Plus, and migrations from other apps. Merchants value customer self-management tools, an AI design generator, stable long-term performance, and exceptionally fast, proactive support often called the best they’ve experienced.
Refine
-
By rating
We recently transitioned our store to Shopify Plus using a B2B model, and Sinchain was instrumental in ensuring a smooth and seamless experience. Their team quickly implemented the necessary changes, helping us avoid any disruption for our customers.
Throughout the process, their support was responsive, knowledgeable, and friendly. What stood out most was their commitment to customer success. They proactively followed up after the implementation to ensure everything was working as expected and that we were satisfied with the outcome.
It's refreshing to partner with a company that is so responsive, reliable, and genuinely invested in helping their customers succeed.
Amazing app. Been using it now for over a year, works flawlessly. I recently had an issue with my website where the widget wasn't showing and I reached out to their support for help via chat. They were super-responsive worked tirelessly to fix the issue. Highly recommend.
Recurpay has been an incredible useful tool for our e-commerce business.
The online chat feature was very helpful in sorting out a minor problem we had with bundle subscriptions. Sinchain was quick to communicate and sort the issue.
Hands down, one of the best subscription apps on Shopify!
Cart Integration: A real game changer that makes the subscription experience seamless.
Admin Dashboard: Extremely helpful for tracking performance and analyzing key metrics.
Overall, a fantastic app for any Shopify store looking to increase customer retention and repeat purchase rates. Highly recommended!
It was a pleasure working with the team! They went above and beyond to improve UX by helping manage subscriptions in one link. It may seem like a small detail to some, but the team understood the mission.
Used the app right from the start, was relatively easy to setup and get going. Had some issues with certain discounts kicking in but Support came promptly approach to find the issue was conducted logically and efficiently, problem solved very quickly. Thanks to Sinchain!
Thank you for taking the time to share your experience! We're glad the setup process was straightforward overall and that our team could quickly identify and resolve the discount issue.
We'll be sure to pass your kind words on to Sinchain. Thank you for trusting Recurpay.
The support team is excellent very knowledgeable and was able to fix all of the issues in the questions I have asked
Support has been really helpful! They helped me get everything set up with the subscription feature in my bundle app, and made the whole process really easy. Definitely happy with the service!
Outstanding customer service. Recurpay's team replied within minutes, knew exactly how to help, and stayed with me until everything was working. Fast, friendly, and truly helpful. The best support I've had from any Shopify app. Highly recommended.
Support team is fantastic for this app - much better than I have seen with other tools. Incredibly responsive and helpful - they make it incredibly user friendly and easy to navigate any challenges you have during setup. Sinchain was a great help!
