Reviews (472)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants find this app valuable for enhancing customer retention and managing recurring orders. It's praised for its intuitive interface, easy integration, and customizable subscription plans. The analytics page aids strategic planning, while product edit features support upsells. Setup is seamless, and the design is appealing. Customer support is highly responsive, offering live chat and personalized assistance. Merchants recommend it for its reliable performance and outstanding support in providing a seamless subscription experience.
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Big improvement on our previous subscription app provider. Easy to use for both us and our customers. Good support with issues swiftly dealt with swiftly. Happy to recommend.
I want to express my gratitude for the immediate response and lightning-fast resolution of minor day-to-day issues. Your support has been incredibly helpful! However, I believe there’s an opportunity to enhance the app's user-friendliness and convenience. Thank you once again for your dedication and enthusiasm!
This is a really easy app to use. It works great. I had a slight issue (my problem, not theirs) and Shubham was incredible. He fixed it in seconds and even helped me with another opportunity in the app I had no idea about! 10 stars!
I had an issue with a subscription fulfillment and reached out to Recurpay support outside of their listed working hours. Despite that, they responded almost instantly, helped me resolve the issue quickly, and also identified and fixed the underlying cause.
Special shoutout to Sinchain for the fast and effective support - really appreciated.
I was so stressed when i realized that my customers were having issues managing their subscriptions. I'm not 'tech savvy' and scared I would mess up my settings somehow and crash my entire store if I did anything wrong. NOPE!!!! Recurpay, along with an amazing employee named Sinchain came to the rescue. Within minutes the correction was made. So smooth! Just a simple chat to diagnose the issue and Sinchain took over and made everything great. Thx again. Dr. John
The RecurPay App is a great tool for my business. Sincahin from Customer Support was super helpful in explaining some of the features and helped me solve an issue I was having.
the customer support was stellar. I wanted a tweak in the design, got online with Sinchain via live chat and everything I was looking for was taken care of! Thanks Sinchain and Recurpay!
Hey team, thank you for taking the time to leave this amazing review! 🌟
We're so glad Sinchain was able to assist you quickly through our live chat and help customize your design exactly how you wanted it.
Providing world-class customer support and seamless subscription solutions is what we're passionate about. We truly appreciate your trust in Recurpay and look forward to supporting your success with recurring revenue.
Stay awesome!
-Shubham
Customer service is excellent! We were not happy with the way the subscription pay box looks on our website and we were able to get on a video call to learn how to make the changes we wanted to see for our customers.
Sinchain from Customer Service is amazing - replies quickly, super helpful and always answers my questions! Their engineering team is amazing also
Great app with prompt and helpful customer service. I had an issue with our website not showing our subscriptions and Sinchain quickly resolved the issue for us!
