Reviews (498)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants value this app for its reliable subscription management, reducing churn by 60% and boosting retention. It offers features like analytics, customizable plans, and an AI design generator. The app is praised for its smooth setup, intuitive interface, and seamless integration. Customer support is commended for exceptional service and handling customization efficiently. Merchants recommend it as essential for enhancing e-commerce subscription services, citing its positive business impact.

May 2, 2026

I’ve been using Recurpay for over a year a now. It’s a brilliant subscription app.

I rarely have any issues with it, and the times I have (it’s more a question and user error on my behalf) they are super quick to respond in chat and help.

If I could rate them more than 5 stars I would.
If you are thinking about integrating subscriptions into your platform, then this is the one you need.

Moonlight Fibre
United Kingdom
Over 1 year using the app
April 15, 2026

Big improvement on our previous subscription app provider. Easy to use for both us and our customers. Good support with issues swiftly dealt with swiftly. Happy to recommend.

ChalkStream®
United Kingdom
Over 2 years using the app
March 13, 2026

I want to express my gratitude for the immediate response and lightning-fast resolution of minor day-to-day issues. Your support has been incredibly helpful! However, I believe there’s an opportunity to enhance the app's user-friendliness and convenience. Thank you once again for your dedication and enthusiasm!

HIGH ALTITUDE COSMECEUTICALS
United States
About 3 years using the app
April 30, 2026

Writing a review after a successful launch with Recurpay.

We came from a software that costs $600 per month, and my first impression with Recurpay was that they are so much faster than the expensive software!! Customer service is top notch here and reponds in less than 24 hours (thanks Ajsar!).

Experience with the app has been great so far. Was a little worried that features might be lacking coming from a more expensive software but its got everything top subscription software companies have.

5/5 stars. Thank you! Excited to keep growing our subscription offering with RecurPay.

Tavo Sleep
United States
About 1 month using the app
May 8, 2026

Great experience with Recurpay. Smooth setup and excellent support. Fast responses, helpful team, and they actually take the time to make sure everything works as intended. Would definitely recommend. I was in contanct with Sinchain, he was so pleasant to work with <3

Mirabae
United States
About 1 month using the app
March 20, 2026

This is a really easy app to use. It works great. I had a slight issue (my problem, not theirs) and Shubham was incredible. He fixed it in seconds and even helped me with another opportunity in the app I had no idea about! 10 stars!

RED Delight Chocolate
United States
9 months using the app
May 29, 2026

Really helpful when I had an error with one of my customers' payments - quick live chat with Sinchain and we're back up and running again!

Boo Cottage Botanicals
United Kingdom
Over 3 years using the app
June 23, 2026

support is as mentioned , i was able to get my issue resolved in a timely manner.
i will continue to use this app for my website as it pairs very well

Beardmache
United States
Over 2 years using the app
June 10, 2026

This app works well for my customers and great customer service if I have a problem

The Earthly Alternative
United States
Over 2 years using the app
June 1, 2026

Sinchain is always so helpful and answers all of my questions with EXELLENT customer service. I've messaged several times over the years while using this app and always have a great experience. Thank you!

Grace Inspired Box
United States
Over 2 years using the app