Reviews (443)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust subscription management features, which improve business operations and customer retention. They appreciate the analytics and customer-facing product edit options for business planning and upselling. The app is praised for its reliability, user-friendly interface, and easy integration. Merchants also value the customizable subscription plans and frequencies. The support team is noted for their quick and effective problem resolution.

December 24, 2025

Customer service is excellent! We were not happy with the way the subscription pay box looks on our website and we were able to get on a video call to learn how to make the changes we wanted to see for our customers.

Happyness Tea Company
United States
11 months using the app
September 9, 2025

I’ve really enjoyed using Recurpay with my Shopify store. Setting it up was quick, and my customers love having the option to subscribe. It’s saved me time managing recurring orders, and anytime I needed help, the support team was super friendly and fast to respond. Definitely a must-have if you’re running subscriptions on Shopify!

NuLids
United States
Almost 2 years using the app
December 11, 2025

Amazing customer service! I needed to combine different subscription orders together and Sinchain taught me and did it in no time. Very friendly too. Thank you so much!

JUTURNA STUDIOS
United States
Almost 3 years using the app
December 18, 2025

Sinchain was very helpful with my support request, thank you!

TONKOTSU
United Kingdom
Over 2 years using the app
December 18, 2025

Exceptional support from Sinchain! They quickly handled all my Recurpay customization requests and resolved every issue. A very friendly, professional, and effective service.

Pilly Labs LLC
United States
Over 1 year using the app
December 8, 2025

The team at Recurpay respond quickly to any queries and are always on hand to go the extra mile. We’ve been impressed with their support and dedication in making subscription management hassle free.

Naked Dog
United Kingdom
Over 1 year using the app
November 10, 2025

Easy to use and straightforward functionality. Customer service is top notch! Sinchain was very patient with me across a whole day of questions and troubleshooting!

Good Wine Good People
United Kingdom
Over 2 years using the app
December 4, 2025

AJ was a lot of help. He even helped me with issues that were not initially known. Thank you for everything!

Modern Element Labs
United States
Over 1 year using the app
December 11, 2025

Great app and the support is second to none. Such a helpful team, willing to make adaptations to suit your store needs. Thank you!

Raven Botanicals
United Kingdom
10 months using the app
September 24, 2025

Migrating our subscriptions over from Woocommerce to Shopify was a daunting project but the Recurpay team have been nothing short of professional, helpful and efficient. From pre-sales to preparing for our migration and now that we've fully migrated, I have never felt so at ease and confident in the capabilities of the team members, Sweta, AJ and Sinchain. They helped us at every step of the way; whether it was addressing all our questions in a timely manner, accommodating changes to our live date and helping us to troubleshoot. Excited to see how the implementation of Recurpay will help us to supercharge our customers' experience on our subscription plans now.

The Grateful Pet
Singapore
27 days using the app