Reviews (1,128)
I ordered from my own store to see how the process would be for customers. I ordered two T-shirts and a hoodie with a discount that I offer to everybody through a code and I didn’t know that I apparently have a $60 threshold and I’m not getting straight answers from Shopify. I’m waiting to get in touch With ninja pod but it seems to me that when an order is placed that’s over $60 there’s a fee that they charge you and my fee that I was charged was $83 luckily enough it didn’t go through but I paid for my order with another card so that’s why I gotta get in touch with ninja pod. It shows paid for but unfulfilled.
Hi Devin, thank you for taking the time to share your feedback. I'm sorry to hear about your experience, and I've personally reached out to you via email to understand what happened and see how we can make this right. We take this seriously and would love the opportunity to turn this around for you.
— Darlene
Zendrop Customer Experience