Zendrop: AI Dropshipping & POD

Just surpassed 2,000 orders with Zendrop and the experience has been great. Fulfillment has been smooth, the platform is easy to use, and their support team has been helpful whenever I’ve needed them. Definitely a solid option for anyone looking to scale an e-commerce business. Looking forward to the next 2,000 orders!

Outstanding partner supplier for Shopify! The platform is incredibly user-friendly, and the seamless integration makes product importing and automated fulfillment a breeze, saving me hours of manual work every single day. Unlike traditional platforms where shipping is unpredictable, Zendrop offers reliably fast shipping and completely vetted suppliers. This consistency has significantly improved my delivery times and cut down customer refund rates. On top of that, their customer support team is always responsive and genuinely helpful whenever I have a question. Features like custom branding and product sourcing are total game-changers for anyone looking to scale a real e-commerce brand with peace of mind. I highly recommend Zendrop to any Shopify store owner looking to level up their business!

So far I've had a great experience in terms of order fulfilment and orders being processed. I would highly recommend Zendrop. I would however would prefer that when using the credit that's been accumulated on my account to be able to use a higher percentage of the credit as I can only use a small amount of it and have to pay at least 90% of the fulfilment myself. but apart from that everything is easy and smooth to navigate through. One extremely useful part of Zendrop is the Academy, full of tutorials and webinars weekly to help you grow your business amazing!!

This app hijacked my live store's active theme without my consent. Immediately after installation, Zendrop published its own demo theme and deactivated the theme I was actively running — on a live store with paid ad traffic pointing at it.

For hours my customers landed on a completely wrong storefront: a purple "home and kitchen accessories" template with "Free Worldwide Shipping" and fake "LOW STOCK" banners, none of which belong to my brand. My real product page was buried under someone else's demo content. I genuinely thought my store had been hacked — I checked my users and payout account in a panic before realizing it was this app silently swapping my published theme.

Session timestamps prove it: my recordings were normal at 2:38, the theme was replaced at 2:57, and I touched nothing in between. This was the app acting on its own.

Publishing your theme over a merchant's active, live theme without an explicit, unmistakable confirmation is not a "feature" — it is reckless and it directly costs merchants money and trust. Any app that can silently replace what customers see on a store generating live sales is dangerous. I will not use a tool I can't trust to leave my storefront alone.

Uninstalling. Do not auto-publish themes over live stores.

Taking a minute to make people aware that these are probably fake reviews. The "wholesale" price you'd pay for most of these items are $5-$10 higher than retail prices anywhere else on the internet (like amazon and walmart). And you still have to add your margin and shipping costs. Plus there is a $29-$79 monthly app fee. I'm not really sure what niche would benefit from this site.

Added after your response- your response is also a lie. I installed and UNinstalled the app in the last 3 days, not last year, and you have never reached out to me. Thank you for proving my point.

"The recurring application charge status for Zendrop - Dropshipping & POD was updated to cancelled.
August 6, 2026 at 2:07 PM EDT"

I was testing my store so I made an order but it never got fulfilled. my store was loaded with products but I have no idea who the vendor is. and I cant get any help finding out who's products are on my store. so I am unable to sell anything

The customer service was great, when I didn't understand that I was racking up billing for the service that I didn't use, they promptly refunded and were polite and timely with their response. I will definitely use them when I feel more ready!

This is an edit of a previous 3-star rating I gave Zendrop. They responded to my previous review asking what they could do. After explaining about the test orders that had not been delivered, they refunded my payments for them. They have shown they really do have great customer service. I also took a 5-day video course through them and learned a lot of helpful tips and how to made ads with AI, etc so I have started advertising on social media and adding more trending products to my stores. My expectations are realistic, I think, in terms of increasing traffic and sales and it is great to know that the drop shipper you choose stands behind their products and service.

I have only started using Zendrop. I have 3 stores, and placed orders from each store as a test to make sure the system is working correctly, to see what the products are like and to see how long it takes to get them. Two of my orders show on the tracking site as delivered but I never received them. I checked with neighbors and filed a complaint with the post office (though only one shows as delivered by USPS) and no luck. Not sure if the addressing is weird or what - I do know from experience that things don't always translate right when mailed from overseas. Anyway I did get one order and two customer orders show as delivered and I know for sure one was, haven't heard from the other customer so I assume it was delivered. I'm not sure if their delivery is reliable, so I'm still researching more and trying other drop shippers too. I also have had a couple issues with ordered items not being available. I hate to provide crappy customer service with out of stock issues and have to refund orders that were never received. I do like the way Zendrop works with Shopify, except that store orders that are fulfilled from other drop shippers show up on Zendrop when they aren't the ones with that product so need to figure out how to fix that. The descriptions and photos for listing are great too, But none of that matters if there are delivery issues.

Zendrop is a great app to use and is very user-friendly. The platform is easy to navigate, making product sourcing simple and efficient. What stands out the most is their excellent customer support team. They are highly responsive, knowledgeable, and provide quick resolutions whenever assistance is needed. Overall, Zendrop has been a reliable and valuable tool for managing my business, and I would highly recommend it to anyone looking for a seamless dropshipping experience.