Reviews (1,165)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants value this app for simplifying dropshipping with a wide product selection and efficient logistics. Its seamless Shopify integration, automated fulfillment, and custom thank you cards enhance user experience. Reliable customer support and educational resources like live workshops are praised. The platform is user-friendly and beginner-friendly, making it accessible for new dropshippers. It's seen as a reliable partner, contributing to customer satisfaction and business growth.
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Zendrop has been a total game-changer for my shop! The automated fulfillment saves me so much time, and my customers love the faster shipping. and they have a good customer service?
What a joy it is to read this! Automated fulfillment saving you time while your customers get faster shipping is exactly the kind of win we love to hear about. And yes, the support team is always here for you too. So glad Zendrop has been a game-changer for your shop!
- The Zendrop Team
Zendrop has been one of the easiest dropshipping fulfillment platforms to work with. The platform is beginner-friendly, fast to set up, and makes product importing simple.
The automated order fulfillment saves a lot of time, especially when managing multiple products or scaling ads.
Customer support has been responsive, and the dashboard is clean and easy to navigate.
If you're building a Shopify dropshipping store and want a more reliable fulfillment partner, Zendrop is definitely worth considering.
So happy to hear Zendrop has been a smooth experience from the start! You hit on all the things we really care about: easy setup, automated fulfillment saving time at scale, and a support team that's actually responsive. Wishing you tons of success as you grow your store.
- The Zendrop Team
Zendrop has been a total game-changer for my shop! The automated fulfillment saves me so much time, and my customers love the faster shipping. It’s super easy to use, and the support team is always on it. If you want to scale without the stress, this is the app to get!
Hearing that Zendrop has been a game-changer for your shop genuinely makes our day! Automated fulfillment, happy customers, and stress-free scaling is exactly what we're here for. Really appreciate you spreading the word!
- The Zendrop Team
I think zendrop have so far been a good partner and instrumental in helping me grow.
Though the timezone difference can be challenging at times for us in the southern hemisphere at the bottom of the world, it is still workable, their approach to freight and problem solving in challenging times has this far been great.
Recommended as a partner.
Thank you so much for this wonderful review and for recommending Zendrop as a partner! We truly appreciate your patience with the timezone differences — supporting merchants across the southern hemisphere is something we take seriously, and we're glad our freight and problem-solving approach has been working well for you. It means a lot to know that Zendrop has played a role in helping your business grow. We look forward to continuing this partnership and being there for you every step of the way!
- The Zendrop Team
We have been working with Zendrop for several years. They have always been very helpful
They are always very polite and knowledgeable. Zendrop has consolidated my inventory and shipping needs, Helping my business to grow. Zendrop helps me when there are any supplier issues and they keep me aware of any issues. They always help me to resolve any issues that arise. I am very satisified with Zendrop.
I highly recommend Zendrop, you will be too if you give them a try.
Thank you so much for your kind words and continued trust in Zendrop over the years! We're truly grateful for your support and are happy to hear that our team has been able to assist you with your inventory, shipping, and supplier needs. Your success means a lot to us, and we’ll continue doing our best to support your growing business every step of the way. We sincerely appreciate your recommendation!
This site can be complicated, and I've had problems with it connecting to Shopify, but once it's established, it works great! The product summaries and prices are super easy to edit to fit my store's needs. The support team and AI at Zendrop are super useful. I'm using the free version now, but if my store gets big enough, I would consider using the paid version.
Thank you so much for sharing your experience! We truly appreciate your honest feedback. We understand that getting started and connecting your store can sometimes feel a bit challenging, and we’re glad to hear that things are working great for you now.
It’s wonderful to know that you find the product editing features, support team, and AI tools helpful for your store. We’re always here to assist you every step of the way, and we’d love to continue supporting your growth as your business scales.
-Darlene, Zendrop
Zendrop has been really easy for me to use as a beginner in dropshipping. I can quickly find and import products into my Shopify store, and it automatically handles fulfillment, shipping, and tracking for me. The dashboard is simple and not overwhelming, which made it easy for me to get started without much experience. It has helped me focus more on selling and marketing instead of worrying about logistics.
Thank you for your wonderful review! We're delighted to hear that Zendrop has made your dropshipping journey easier and helped you focus on growing your business. Your feedback means a lot to us. We truly appreciate your support and wish you continued success with your Shopify store!
-Zendrop Team
I have only started using Zendrop. I have 3 stores, and placed orders from each store as a test to make sure the system is working correctly, to see what the products are like and to see how long it takes to get them. Two of my orders show on the tracking site as delivered but I never received them. I checked with neighbors and filed a complaint with the post office (though only one shows as delivered by USPS) and no luck. Not sure if the addressing is weird or what - I do know from experience that things don't always translate right when mailed from overseas. Anyway I did get one order and two customer orders show as delivered and I know for sure one was, haven't heard from the other customer so I assume it was delivered. I'm not sure if their delivery is reliable, so I'm still researching more and trying other drop shippers too. I also have had a couple issues with ordered items not being available. I hate to provide crappy customer service with out of stock issues and have to refund orders that were never received. I do like the way Zendrop works with Shopify, except that store orders that are fulfilled from other drop shippers show up on Zendrop when they aren't the ones with that product so need to figure out how to fix that. The descriptions and photos for listing are great too, But none of that matters if there are delivery issues.
Zendrop offers a good platform and helpful resources for beginners getting started with dropshipping.
I recently had an issue regarding a billing charge that appeared after I had received written confirmation that no charges were pending. The situation was confusing at first, but after providing documentation and screenshots, the Zendrop support team reviewed my case and issued a refund.
I appreciate the professionalism of the support team and their willingness to resolve the issue. While the billing communication could be clearer to avoid misunderstandings, my experience with customer support was ultimately positive.
Thank you to Jobelle and the Zendrop team for helping resolve the matter.
We really appreciate you sharing this, and we're glad our support team was able to review your case and get things sorted out. We know a billing confusion like that can be stressful, and we're happy it got resolved. Thanks for sticking with us!
- The Zendrop Team
I had some minor issues when some product images did not populate to my store. Zendrop advised it may have been caused by a system update, they promptly fixed the issue and I was back in business. They were extremely responsive and attentive to my issue and resolved it quickly and professionally..
Hi David, thank you so much for updating your review and for your kind words! We are thrilled to hear that our support team was able to step in, resolve the product image issue promptly, and get your store back up and running smoothly.
System updates can occasionally cause temporary hiccups, but our team is always dedicated to handling them with the speed and professionalism you experienced. We truly appreciate your patience and your business. Wishing you continued success with your store!
Attached here is the help guide on how to easily get connected with our support team: https://support.zendrop.com/en/articles/8514763-module-3-how-to-get-help-from-zendrop-support
— Darlene, Zendrop Customer Experience