Reviews (10,335)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies product sourcing, inventory management, and order fulfillment. They praise the automated fulfillment feature, diverse product selection, and fast shipping times that enhance customer satisfaction. The responsive customer support and seamless Shopify integration are also highlighted. Additional benefits include custom branding options and educational resources, making it a valuable tool for business growth.

December 2, 2024

New to dropshipping. Kinda scared sh*tless, actually, but doing it scared because something has to happen. I first heard of Autods and started seeing people talke about Zendrop. Saw nothing but great things about their support. Well, I signed up got stuck and just had my first interaction with "Zendrop Jacob." Everything I knew about their support was 100% accurate! Jacob was patient, detailed in their answers, and very professional! I say all this because I was a customer service phone rep for over 25 years, and I will go the distance for fantastic support and/or services as a consumer. Look, choose Zendrop and get a great product with great support! Besides, they have alot to offer!

Super Viral Buys
United States
About 1 year using the app
December 16, 2024

Zendrop has been a total game-changer for my dropshipping business! Their platform is so easy to use, and the customer support is honestly amazing—they’re always there when I need help. Finding great products takes no time at all, and the automated fulfillment makes everything so much smoother. My orders are shipped out fast, which keeps my customers happy (and coming back!).

What I love most is how simple it is to connect with my store. It’s saved me so much time and stress—seriously, I couldn’t imagine running my business without Zendrop!

Easeshoppy
United Kingdom
7 months using the app
Zendrop replied December 20, 2024

Thank you so much for your fantastic feedback! We're thrilled to hear that Zendrop has been such a game-changer for your business. It's great to know that the platform’s ease of use, fast shipping, and customer support have made a positive impact on your dropshipping experience. We’re so glad to be a part of your success, and we look forward to continuing to support you!

November 25, 2024

Today I had an issue with my store connecting because of a mistake I made when adding payment. The support team took care of it immediately. I did not have to hold in a chat for long. They were awesome. Looking forward to working with Zendrop!

The Stylish Turtle
United States
Over 1 year using the app
November 30, 2024

I recently started using Zendrop, and so far, I’ve been impressed with how easily customer service addresses any issues. It gives me a great sense of security knowing support is just a click away. I also love their branding section—it’s fantastic! When I received my first order, there were a few missing items, but Ivan resolved the issue quickly. Overall, I’m extremely satisfied and highly recommend Zendrop!

The Gadgets Clout
United States
About 1 month using the app
November 12, 2024

So today I got a problem with my shopify as payment was done in any other account not my account which was activated with the shopify store, Mariane, helps me a lot into it, she resolve my issue, and I am really happy with it, she listen to me very clamly, and answer to my every Question and give me every possible solutions, so once again thanks a lot...

Allinoneoasis
United States
5 months using the app
Edited November 27, 2024

Zendrop has truly been a game-changer for my dropshipping business. From their user-friendly platform to their exceptional customer service, they make every step of the process seamless. Finding high-quality products is effortless, and the automated fulfillment system ensures that my orders are processed and shipped on time, keeping my customers satisfied.

One of the best features is that you can use a single subscription across multiple Zendrop accounts. This is such an incredible value—it’s like getting multiple subscriptions in one, which has been a huge help as I manage different stores.

Their customization options, like branded packaging, have helped me create a polished and professional look for my business. And whenever I’ve had questions or needed assistance, their customer support team has been incredibly cooperative and quick to respond.

Thanks to Zendrop, I’ve been able to focus on growing my business while they handle the logistics. If you’re a dropshipper looking for a reliable partner, I highly recommend Zendrop. It’s worth every penny!

Cevoria
United States
3 months using the app
Zendrop replied October 18, 2024

We're glad to hear that you’re having a great experience! If you have any highlights or specific features you love, feel free to share!

November 6, 2024

I have not placed an order with Zendrop for some time and forgot the process, the help desk team were very helpful and fast and were able to help me with every question I had in regards to my order and the process. Thanks Team

Dzineprintz Store
New Zealand
Over 1 year using the app
Zendrop replied November 22, 2024

Thank you for your feedback! We're so glad to hear that our help desk team was able to assist you quickly and thoroughly with your questions. We're always here to support you whenever you need a hand—thanks for choosing Zendrop!

October 28, 2024

Zendrop is great for dropshipping. I especially love their customer service - I am up at all hours working on my business and I can rely on their customer service team to respond in a timely matter. Sometimes even at a very odd hour.

Despite some technical issues they experience periodically on their end (which is understandable since they are also a business that is constantly improving), I still think Zendrop is the best on the market and is my primary dropshipping vendor. I highly recommend Zendrop

Palitte
United States
8 months using the app
Zendrop replied November 1, 2024

Thank you for sharing your experience with Zendrop! It’s great to hear that our customer service has been so reliable for you, especially during those late-night hours. Your feedback about their commitment to improvement is also valuable.

December 7, 2024

Zendrop has been a game-changer for my business! Their seamless integration and fast shipping have saved me so much time and hassle. The customer service is amazing, always ready to help when I need it. Thanks to Zendrop, I've been able to focus more on growing my brand and less on logistics. Highly recommend! THE ONly one i will love to and will make me happe no didy is tunr my billing littil down i'm struglin now but anything els is top.

Husdjurbutik
Sweden
2 months using the app
December 11, 2024

I have used the support team several times and every time they have been very helpful and solved the problem every time. Great job Support Team!

Everyday Goods and Gadgets
United States
10 months using the app
Zendrop replied December 13, 2024

Thank you for your kind words! We’re thrilled to hear that our support team has been consistently helpful and effective. We’ll continue working hard to provide excellent service!