Reviews (1,460)

Overall rating
4.6
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its responsive customer support and seamless Shopify integration, which simplifies product sourcing and order fulfillment. They value its automation features, like automatic fulfillment and real-time tracking, which boost operational efficiency. Additional perks include the use of a single subscription across multiple accounts and options for branded packaging. The platform also offers educational support to optimize usage.

Edited June 22, 2025

Outstanding First-Time Experience!

I had my very first sale, and unfortunately, the item turned out to be out of stock—what a bummer, right? I reached out to Zendrop Support not expecting much... but I was blown away! In less than 30 minutes, I received a prompt and professional reply from Harvey Khan, who not only explained the situation clearly but also guided me step-by-step on how to handle ...

Womedsup
United States
6 months using the app
June 12, 2025

Used Zendrop for my fist Shopify store, and had a multiple-item order, some of which were out of stock unfortunately. Reached out to Support and Jacob was able to find an alternative and guide me on how to update the items in my store without breaking the entire setup. Great experience, professional and quick support team

LumiSenss
Lithuania
8 months using the app
June 5, 2025

I have tried many other suppliers out there and i can tell you that Zendrop is by far the best out there. Their reply is always fast, shipping time and automatic fulfilling is great! I have definately found my supplier for all my stores. Liezel was also very helpful and Knowledgeable with all my questions and concerns. I HIGHLY RECOMMEND Zendrop!

PrestigePosture
United States
4 months using the app
April 3, 2025

At midnight, I realized one of my customer’s orders was stuck in a weird limbo—and I had no idea what to do. I was completely lost. I reached out to the chatbot, and that’s when Hasnain came to the rescue. He jumped in fast, figured out the issue right away, and walked me through a step-by-step solution like a pro. And on top of that, he gave me the motivational boost I didn’t even know I needed ...

simplypractical
United States
Almost 4 years using the app
Zendrop replied April 4, 2025

Wow, thank you so much for sharing this! We're beyond thrilled to hear that Hasnain was able to resolve the issue quickly and even provide that extra bit of motivation. We’ll ...

May 30, 2025

Absolutely love Zendrop as always, been using it for a year. Fast shipping for customers, amazing customer support, and overall good dropshipping platform with good profit margins! Thank you Harvey and the whole team

Assortique Inc.
United States
Over 1 year using the app
Edited June 21, 2025

I am upgrading my review to 5 stars because my previous one was based on my misunderstanding of how they operate. Zendrop has since explained everything clearly; I am satisfied with them. Austin needs a special mention here. I am looking forward to a successful dropshipping journey with them. So far I have experienced very good support from them! I recommend Zendrop to all dropshipping business ...

BingCart
South Africa
About 1 month using the app
Zendrop replied June 16, 2025

We’re really sorry for the confusion and frustration this caused. Thank you for bringing it to our attention. We understand how upsetting this is, and our team will be ...

June 6, 2025

Honestly an amazing dropshipping service, they provide an amazing user experience, with even greater ways to add products to your shop.

The customer support is always super quick and they solve and help you step by step. It's definitely worth the money.

I would recommend this to anyone who is just starting out, and to experienced dropshippers!

CHEVANTI
Belgium
27 days using the app
May 13, 2025

Hands down the best experience I've had. I found Zendrop through Davie Fogarty's YouTube video and I'm blown away by their transparency with product and shipping prices. But what really impresses me is their customer service - super helpful and lightning-fast responses, often within 2 minutes. Pauline was fantastic. Definitely sticking with Zendrop

World Obsessed
Canada
4 months using the app
June 5, 2025

Zendrop has been a game-changer for my Shopify store. The platform is easy to use, the product catalog is well-organized, and the fulfillment is smooth and reliable. What truly stands out is the customer support — Rose and the team are always kind, fast, and genuinely helpful. I feel like I have a partner on this journey, not just a service. Highly recommended if you want peace of mind with your ...

Wellumia
United States
2 months using the app
June 6, 2025

I recently had an amazing experience with Zendrop's customer service team. From the moment I reached out, they were prompt, professional, and genuinely helpful. My issue was resolved quickly and efficiently, and the representative I spoke with was friendly and knowledgeable. It's clear that Zendrop truly values its customers and goes the extra mile to provide top-notch support. I’m very impressed ...

Mavens Deals
United States
26 days using the app