Reviews (10,420)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and smooth Shopify integration, which streamlines product and order management. They praise the automated fulfillment process for boosting efficiency and the selection of quality products with fast shipping options, enhancing customer satisfaction. Custom branding options improve the unboxing experience, and the responsive 24/7 customer support and educational resources are valuable for business growth.

February 19, 2025

I am new to dropshipping and I am having quite a learning experience but dealing with kind people makes my day. "I had an amazing experience with Shiza from Zendrop! She was incredibly kind, patient, and took the time to answer all my questions in a simple and clear way. Customer service like this makes all the difference, and I truly appreciate her help. Thank you, Shiza!"

Buy That Thang
United States
About 1 year using the app
Zendrop replied February 21, 2025

Thank you for sharing your experience! We're so happy to hear that Shiza provided kind, patient, and clear support. Learning dropshipping can be a journey, and we’re glad to ...

February 7, 2025

New to dropshipping.
Here is my email to Zendrop:
"I'm struggling to get my website up and running. In other words, I haven't started online shopping yet. Hope to be back soon.
Is there anything you or I can do to avoid the above expenses, until my online store is ready?"
And here is Zendrop's response:
"I completely understand that getting a website up and running can be a challenge, but take ...

Youarewelcome
Norway
3 months using the app
Zendrop replied February 11, 2025

Thank you so much for sharing this feedback! It’s great to hear that Zendrop’s support went above and beyond to help with your situation. Their willingness to offer a ...

January 6, 2025

I mostly sell POD products in my store but I also sell other products from Zendrop. I've been using Zendrop for about 4 years and I've been very happy with them during this time

Superhero Gear
United Kingdom
Almost 5 years using the app
Zendrop replied January 14, 2025

Thank you for sharing your experience! It's great to hear that you've been so happy with Zendrop over the past four years. We're glad to be part of your journey, and if you ...

December 28, 2024

I had an amazing experience with Zendrop's customer support, especially with Khubaib, who went above and beyond to resolve my issues. Not only did he patiently assist with tracking and order delays, but he also helped me navigate technical issues with my Zendrop account and email changes. The customer service was fast, friendly, and incredibly helpful. They also gave me detailed information about ...

Sleetfeet
United States
10 months using the app
Zendrop replied January 14, 2025

Thank you for sharing such a detailed and positive experience! We're thrilled to hear that Khubaib was able to assist you so thoroughly and effectively. It's great to know ...

February 26, 2025

Had some issues with linking products due to a software bug, I got into contact with Nyka, she was lovely & understood my issues straight away, she passed on my information to the technical team and my issues was resolved within a matter of minutes. Thank you Nyka. 10/10 customer service.

Fenix-Direct
United Kingdom
6 months using the app
Zendrop replied February 28, 2025

Thank you for your kind words! 😊 We're so glad Nyka was able to assist you quickly and effectively. I'll be sure to pass along your appreciation. We’re always here to help—10 ...

February 25, 2025

Simplifies e-commerce process a whole lot. Zendrop isn't the cheapest option out there, but their user interface is very clean and most importantly their customer support is very reactive.

If you can spare the money I definitely would recommend!

HomeStash
France
7 months using the app
Zendrop replied February 28, 2025

Thank you for your honest feedback! We're glad you appreciate the clean UI and responsive customer support. Quality service is our priority!

December 2, 2024

New to dropshipping. Kinda scared sh*tless, actually, but doing it scared because something has to happen. I first heard of Autods and started seeing people talke about Zendrop. Saw nothing but great things about their support. Well, I signed up got stuck and just had my first interaction with "Zendrop Jacob." Everything I knew about their support was 100% accurate! Jacob was patient, detailed in ...

Super Viral Buys
United States
Over 1 year using the app
Zendrop replied January 28, 2025

We’re sorry to hear about your recent experience, and we understand how frustrating this can be. Your feedback is important, and we apologize for any inconvenience caused. ...

December 16, 2024

Zendrop has been a total game-changer for my dropshipping business! Their platform is so easy to use, and the customer support is honestly amazing—they’re always there when I need help. Finding great products takes no time at all, and the automated fulfillment makes everything so much smoother. My orders are shipped out fast, which keeps my customers happy (and coming back!).

What I love most is ...

Easeshoppy
United Kingdom
7 months using the app
Zendrop replied December 20, 2024

Thank you so much for your fantastic feedback! We're thrilled to hear that Zendrop has been such a game-changer for your business. It's great to know that the platform’s ease ...

January 16, 2025

Brilliant support from the team and manage to sort out every issue you go to them with!! Would always recommend

The Sennett Store
United Kingdom
About 1 year using the app
Zendrop replied January 24, 2025

Thank you for the great feedback! We're so glad to hear that our team was able to help resolve every issue you faced. Your recommendation means a lot to us, and we're always ...

January 15, 2025

Excellent support from Jo, helping me to clean up and set up the account with Shopify.
Moreover, have been using zendrop since a while now, no issue to give on their service and support

Extremewill
United Arab Emirates
6 months using the app
Zendrop replied January 17, 2025

Thank you for your wonderful feedback! We’re so glad Jo was able to assist you with cleaning up and setting up your account with Shopify. It's great to hear that you've had a ...