Zendrop: AI Dropshipping & POD

Zendrop has been a reliable app for my Shopify store. The platform works well for sourcing and fulfillment, and the setup process is straightforward.

The support team was professional, responsive, and helpful when I needed assistance with an order. Their guidance made the process much easier and saved me time.

Overall, a solid app with dependable support. I look forward to continuing to use Zendrop as my business grows. Thank you Shawn Silvester Santos, you are truly helpful and knowledgeable and went the extra mile to get things completely done.

I recently had the pleasure of interacting with Shiza, a customer service agent at ZenDrop, and I must say, the experience was truly exceptional. Shiza possesses outstanding listening skills, demonstrating a genuine attentiveness to every issue I raised regarding ZenDrop. What impressed me most was her ability not only to formulate an effective plan to address my concerns but also to provide additional, valuable advice that I hadn't even considered.

Shiza's professionalism and intelligence were evident throughout our conversation. She also shared some insights into her background, which further solidified my confidence in both her and ZenDrop as a company. As a business owner managing two companies, I deeply value productive and efficient interactions. This call with Shiza was undoubtedly one of the most productive I've had so far in 2026.

My overall experience with ZenDrop has consistently been positive, and I consider them to be one of the best companies I've had the pleasure of working with. Shiza's dedication to customer satisfaction is a testament to ZenDrop's commitment to excellence. I highly recommend their services and commend Shiza for her outstanding service.

Without the Zendrop team, I honestly wouldn’t have been able to scale my business to where it is today. From excellent product sourcing to strong courier support and reliable customer service, they’ve been there every step of the way.

What truly sets Zendrop apart is the dedicated team behind it. They don’t just support your business, they actually care about it and feel like part of it. You’re not just another account, you’re treated like a real partner.

Having a team that genuinely wants to see you succeed makes all the difference when you’re growing a business. Zendrop has played a huge role in our growth, and I couldn’t recommend them highly enough.

Great app, great team, always willing to help. Will always share my experiences with this team.

They have always gone above and beyond for me even despite me being a smaller store atm.

This shows me that they provide the same attention of care to all of their customers. Hoping they can help me scale into a huge store

We recently made the switch to Zendrop for our dropshipping business, and honestly, we’re loving it. They’ve been incredibly helpful throughout the entire transition.

Whenever we have a question, we just hit up their chat function. If it’s a specific product detail that the bot can't handle, a real person usually gets back to us that same day, which is a huge relief.

Another thing we really appreciate is their recommendation to winning products. They help us a lot in researching winning products, and it really feels like they’re invested in our success. If you're looking to switch to a platform that actually provides real support, Zendrop is the one.

I want to update my review and remove my previous negative comment because I’m genuinely happy with Zendrop’s support now. Huge appreciation to Darlene for the way she handled my issue.

Even though it was early in the morning, she waited for my call, listened patiently, and helped sort out all the problems I was facing. She assured me that Zendrop will support us whenever there are issues, and that really meant a lot to me.

Everyone makes mistakes, but the way Darlene handled the situation was truly impressive professional, calm, and supportive. I was honestly about to switch platforms, but because of her support, I’ve decided to stay and give Zendrop another try.

Customer support like this makes a big difference. Thank you, Darlene, and thank you Zendrop.

I am updating my previous review following a resolution from Zendrop.

After my initial complaint regarding a chargeback caused by international shipping delays, Zendrop reviewed the case and compensated me for the financial loss. I appreciate that the issue was eventually acknowledged and resolved.

While international shipping delays can still present risks during peak seasons, I want to note that Zendrop did take responsibility in this case and provided compensation, which I consider a positive and professional response.

Thank you to the Zendrop team for addressing the matter and closing the issue.

Zendrop has played a key role in stabilizing and scaling our operations, not just through the platform itself but more importantly through the people behind it.

Being part of the Private Agent Program and having a dedicated team to support our fulfillment and logistics has transformed Zendrop from a tool into a reliable extension of our business. There’s no need to submit a ticket and wait. Instead, we experience real collaboration: consistent, professional, and flexible.

Special thanks to Ryan, Jovel, Rachel and the rest of the team for their responsiveness and solution-oriented mindset. That kind of structure and support makes a meaningful difference when you're building a long-term business.

If you're serious about operational consistency and sustainable growth, Zendrop, especially with the Private Agent Plan, is worth building with.

I love Zendrop. This is my first foray into drop shipping and they have been so incredibly helpful. I use the chat function for any questions and if it is something pertaining to product info that the chat can't answer, I get a response from a live person, usually the same day. I also attend their live weekly workshops on topics pertaining to building a store, researching products, etc., and their live store reviews. They also provide Zendrop Academy with a huge range of videos pertaining to running a drop shipping business. Really great information and lots of help. Highly recommend.

Zendrop has always been reliable in supporting the heavy lifting that comes with logistics.

Their team grows with you, and always goes the extra mile to support your needs.

Big big shoutout to Max for onboarding me, and my A-Team of Michaela, Rachel, John, Jessa, + everyone else working behind the scenes.

Customers are happy, and I'm free to focus on driving revenue in the business.