Reviews (1,172)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants value this app for simplifying dropshipping with a wide product selection and efficient logistics. Its seamless Shopify integration, automated fulfillment, and custom thank you cards enhance user experience. Reliable customer support and educational resources like live workshops are praised. The platform is user-friendly and beginner-friendly, making it accessible for new dropshippers. It's seen as a reliable partner, contributing to customer satisfaction and business growth.
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We have been working with Zendrop for several years. They have always been very helpful
They are always very polite and knowledgeable. Zendrop has consolidated my inventory and shipping needs, Helping my business to grow. Zendrop helps me when there are any supplier issues and they keep me aware of any issues. They always help me to resolve any issues that arise. I am very satisified with Zendrop.
I highly recommend Zendrop, you will be too if you give them a try.
Thank you so much for your kind words and continued trust in Zendrop over the years! We're truly grateful for your support and are happy to hear that our team has been able to assist you with your inventory, shipping, and supplier needs. Your success means a lot to us, and we’ll continue doing our best to support your growing business every step of the way. We sincerely appreciate your recommendation!
Zendrop has been one of the easiest dropshipping fulfillment platforms to work with. The platform is beginner-friendly, fast to set up, and makes product importing simple.
The automated order fulfillment saves a lot of time, especially when managing multiple products or scaling ads.
Customer support has been responsive, and the dashboard is clean and easy to navigate.
If you're building a Shopify dropshipping store and want a more reliable fulfillment partner, Zendrop is definitely worth considering.
So happy to hear Zendrop has been a smooth experience from the start! You hit on all the things we really care about: easy setup, automated fulfillment saving time at scale, and a support team that's actually responsive. Wishing you tons of success as you grow your store.
- The Zendrop Team
Zendrop has been a total game-changer for my shop! The automated fulfillment saves me so much time, and my customers love the faster shipping. It’s super easy to use, and the support team is always on it. If you want to scale without the stress, this is the app to get!
Hearing that Zendrop has been a game-changer for your shop genuinely makes our day! Automated fulfillment, happy customers, and stress-free scaling is exactly what we're here for. Really appreciate you spreading the word!
- The Zendrop Team
This site can be complicated, and I've had problems with it connecting to Shopify, but once it's established, it works great! The product summaries and prices are super easy to edit to fit my store's needs. The support team and AI at Zendrop are super useful. I'm using the free version now, but if my store gets big enough, I would consider using the paid version.
Thank you so much for sharing your experience! We truly appreciate your honest feedback. We understand that getting started and connecting your store can sometimes feel a bit challenging, and we’re glad to hear that things are working great for you now.
It’s wonderful to know that you find the product editing features, support team, and AI tools helpful for your store. We’re always here to assist you every step of the way, and we’d love to continue supporting your growth as your business scales.
-Darlene, Zendrop
I think zendrop have so far been a good partner and instrumental in helping me grow.
Though the timezone difference can be challenging at times for us in the southern hemisphere at the bottom of the world, it is still workable, their approach to freight and problem solving in challenging times has this far been great.
Recommended as a partner.
Thank you so much for this wonderful review and for recommending Zendrop as a partner! We truly appreciate your patience with the timezone differences — supporting merchants across the southern hemisphere is something we take seriously, and we're glad our freight and problem-solving approach has been working well for you. It means a lot to know that Zendrop has played a role in helping your business grow. We look forward to continuing this partnership and being there for you every step of the way!
- The Zendrop Team
Very satisfied with the quality of the services provided and the products they have in stock. The support provided every time it was needed was very professional, and the solution was immediate. For this reason, I chose it to be the only dropshipping company I collaborate with, and I recommend it with great confidence.
It's wonderful to hear that our support team has consistently delivered professional and immediate solutions for you! Being the dropshipping partner you trust and recommend with such confidence means the world to us. We're grateful to have you as part of the Zendrop community.
- The Zendrop Team
Great platform for finding products to source at great prices. They handle all details with the supplier so you can focus on sales! I had a couple problems with orders but their support team was phenomenal and got my shipments out on time WITH my Branded thank you card! You'll love it over here!
So glad to hear the support team came through for you when those order issues popped up - that's exactly what we're here for! Love that you got your shipments out on time with your branded thank you card too. Welcome to the Zendrop family!
– The Zendrop Team
This company is a COMPLETE FRAUDULANT company. You can heed my words or not. Just a for instance, the Quantity of Products they put in your store is a Fictitious number, straight out of THEIR mouths.As told to me by Zendrop. They reaklly dont know what they have in stock.So this is the chain of Events. Your customer orders something because you show yiou have 100 in stock the order goes to Zendrop who actually has 0(Zero) in stock. Now what does that make you and your company look like??? You look like your company that you worked so hard to get going ,a SCAM STORE. If I could . I would gladly show you a Transcript of my conversation with a Live Zendrop employee, I GUARANTEE you after reading this transcript from beginning to end, You would not believe what you are reading. You will be shocked. And please, if anyone reading this, knows how I can post this Transcript, please let me know ASAP so I can prove this Review I am giving
Hi Gerhard,
I'm sorry for the frustration this experience has caused, and I'd like to continue assisting you with everything you need, including the sourcing requests you submitted to our team.
I understand this wasn't the outcome you were hoping for, and I can see why it left you questioning whether Zendrop is legitimate. I'm not writing this to make excuses, but to give you a clearer picture of how we operate so you feel more informed going forward.
Zendrop is a dropshipping company, which means we work with a network of suppliers who fulfill products only after an order has been placed. We aren't the supplier ourselves - we partner with multiple suppliers to fulfill our merchants' orders. We've put together an article that walks through exactly how this works, and I'd encourage you to take a look when you have a moment: https://support.zendrop.com/en/articles/8167075-zendrop-inventory-how-does-it-work
I've also reached out to you directly so I can help you further, share more details, and figure out how we can make your experience with Zendrop smoother moving forward.
-Darlene, Zendrop
I have been very satisfied with Zendrop. Products, training, and customer service are outstanding. Recently, I asked whether a product includes an additional item as they claim. I got confirmation that the product really includes it, so there was no need to add a similar extra product to a bundle.
Thank you so much for sharing your experience! We truly appreciate your kind words and feedback.
We’re glad to hear that Zendrop’s products, training, and customer service have met your expectations. It’s great that you were able to confirm the product details and avoid adding unnecessary extras - that’s exactly the kind of clarity we aim to provide.
Please remember, we’re always here to assist you whenever you need support.
-Darlene, Zendrop
you got a scamming people for this app, saying is there business is there's in changing a large amount of money to fill this document, they put a
e-contract what make us sign, then they show shopify store as business they are selling us, and won't mention the activtion and the montly charge or the charge of zendrop shipping, they offer 10 sections of training, and is a joke 2min call each week. I just think some one needs to report this.
Hi Everardo, I'm sorry to hear the shipping times didn't meet your expectations. I've looked into your account and sent you an email with some specific details on what happened and what we'd like to do to make it right. We're committed to helping your business succeed, and I hope you'll give us the chance to improve your experience.
— Darlene, Zendrop
