Reviews (10,191)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

September 12, 2024

Working w/ Zendrop on managing a few orders in transit, one order had sat for a few days without any movement, contacted their support team, and Darlene assisted me straight away with a few updates in between and got working on the problem / solution. Also, she gave me alternative's on what the issue could be but overall she sorted out the issue of tracking in about 48 hours from the time i reported and got the package moving and on it's way. Great service and kept me updated all the way.

Glamorize Hair & Beauty
United Arab Emirates
3 months using the app
Zendrop replied September 16, 2024

Thank you for your feedback! We’re pleased to hear that Darlene provided great service and resolved the issue quickly. Your satisfaction is important to us!

November 13, 2024

Absolutely would recommend using Zendrop. This app makes the shipment process a lot simpler. The customer service is amazing as well. The team acted quickly to resolve any problems I had regarding customer orders.

Modern Miracles
United States
9 months using the app
October 28, 2024

ZenDrop is great! They have support on hand and ready to help you with any questions or issues. So many resources to learn from the best about Dropshipping or POD. Not to mention the best shipping times on products and it's easy to import a product they don't have. Highly recommend!

Fur Pet Finds
United States
4 months using the app
Zendrop replied November 1, 2024

Thank you for your enthusiastic feedback! We're delighted to hear that you find our support helpful and our resources valuable. It’s great to know you’re enjoying the fast shipping and easy product importing. Your recommendation means a lot to us!

October 29, 2024

Ivan provided superior technical support that is virtually impossible to do. He's attention to details & patient is top tier. Zendrop hires the best talent. Zendrop making my life a lot easier with the app and honest support.

Veme214
United States
10 months using the app
Zendrop replied November 1, 2024

Thank you for the fantastic feedback! We're thrilled to hear that Ivan provided you with top-notch technical support. It's great to know that our app and team are making your experience easier. We truly appreciate your kind words!

September 25, 2024

I have tried other drop shipping services, I like Zendrop because they have excellent customer service, they are available to help when its needed, highly recommended.

Mystery Find
United States
11 months using the app
Zendrop replied September 30, 2024

Thank you for your kind words! We’re thrilled to hear that you prefer Zendrop for our excellent customer service. Your recommendation means so much to us!

October 2, 2024

Honestly not sure how i would cope without Zendrop. Everything is so easy to do, from finding the product to importing it to your store. Then fulfilling an order is completed in a press of a button. Customer service is so quick and helpful, whenever i have had questions. A must have if you are dropshipping

Sojourn
United Kingdom
4 months using the app
Zendrop replied October 4, 2024

Thank you for your amazing feedback! We're thrilled to hear that Zendrop makes your drop shipping experience so easy and that our customer service has been helpful. Your recommendation means a lot to us!

November 16, 2024

CS was helpful, so far all good, and I am on the free plan, so I guess the other would be better, but overall I cannot say anything bad about this app and their services!

Stroolo
Malta
26 days using the app
October 16, 2024

i was in trouble make a mistake to connect other store then the one i have official. i was like, hope less and was thinking to buy again with my official store as i try a lot to re connect but i can not,.....
then there was a Mrs.Shiza who help me out she is completely professional and very clam like her work 100%

Tickle Tarts
Portugal
About 2 months using the app
Zendrop replied October 18, 2024

It’s amazing to hear how Mrs. Shiza helped you resolve your issue! Professional and calm support can really make a difference in challenging situations. Thank you for sharing your experience!

September 4, 2024

Great Dropshipping Platform!

Zendrop has been fantastic for my e-commerce business. The platform is easy to use, with seamless integration and automated order fulfillment. Shipping times are impressively fast, keeping my customers happy. The product selection is vast and high-quality, and the support team is always helpful and responsive. Overall, Zendrop has significantly streamlined my operations and boosted customer satisfaction. Highly recommend!

Vozura
Netherlands
7 months using the app
Zendrop replied September 6, 2024

Thank you for your review! We’re thrilled to hear that Zendrop has been such a valuable tool for your business. We appreciate your recommendation and support!

October 29, 2024

Zendrop has many good things but definitely the customer service is the best, I would recommend Zendrop 1000 times

Neediverse Store
United States
7 months using the app
Zendrop replied November 1, 2024

Thank you for your amazing recommendation! We're thrilled to hear that you find our customer service to be the best. Your support means the world to us!