Overall rating
4.8
Counts per rating level
  • 81% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this dropshipping platform for its user-friendly interface, wide product range, and efficient services like automated order fulfillment and real-time inventory management. They value the competitive pricing, transparency, and the option to add custom thank you cards to orders. The customer support is praised for its promptness and effectiveness. The platform also offers a valuable learning resource. Some merchants reported longer shipping times and higher prices compared to other platforms, but believe the quality of service and products justifies the cost.

Edited February 5, 2024

Great experience with them. First time doing my sample order, missing a few things and ask for clarification and they did provide me with assurance for my future order. Their customer service was fabulous and the branding feature they provided are like a huge discount. Will continue using them for having a great customer service. Of course the distribution channel. I really appreciate that they change their logistic partner depends on the location of my order.

Hawkin Whirl
Malaysia
17 days using the app
February 4, 2024

Zendrop is a great drop shipping company to start with, they have a wide selection of trendy products for you to choose from. Their customer services is amazing , quick response time to resolve any issues you have.

Fashion Haven Boutique
United States
4 months using the app
January 16, 2024

After some confusion in regards to an update for one of my customers, I currently use zendrop and let me just say Joanna was top notch with her customer service! She was able to help and guide me to help my customer get an update for her purchase! Thank you Zendrop and Joanna for your business! She’s amazing!!

BlissfulBurners
United States
3 months using the app
January 24, 2024

Zendrop is great, the best out there. Great interface, fast shipping, good prices. If you have any problems with orders or anything like that, they help you imediatelly in like a couple of minutes you get connected to the support staff and they are always happy to help with anything.

Holuxy
Slovenia
5 months using the app
February 3, 2024

very helpfull, always respond very quickly, the only complaint Zendrop's reports for year end is difficult to get and not accurate for tax purposes. should have 1 report showing costs of goods and shipping costs per order

Inners
United States
11 months using the app
January 15, 2024

Jemima Victoriano
I have never been answered by mail so fast Appreciate for your service Thank you

IBOSHU
Sweden
8 months using the app
January 3, 2024

I absolutely like doing business with Zendrop. great fulfillment, fast processing and shipping, create after sale customer service, they always give me options to satisfy my clients to my best ability. and the ali express import extension works great, saves you some time importing products, and live support are fast and reliable. i have the plus plan which givers access to Zendrop academy, includes coaching call sessions, a lot of valuable courses to help you start your dropshipping journey. i definitely recommend zendrop, great DP app!

TacticalChrono
Canada
2 months using the app
December 19, 2023

Zendrop has many products and is a great source for trying new product ideas. It is extremely easy to link to your Shopify store and start selling. Zendrop takes care of shipping, makes the process simple and gives you more time for research and product testing. The customer service is excellent and was very quick (within minutes) to provide me with a response to my question. I highly recommend.

My Radiant Child
United States
4 months using the app
January 25, 2024

If you're hesitating Just Give it a go, you will never think the impossible is possible until you take that first step. Zendrop is the go-to gurus who will stop at nothing to ensure you get the help you need, for me it was Joshuah who helped me and lept helping Evan when i didn't need it he checked up on me. i kept at it and now I'm seeing the future differently. they have streamlined and Customised it so that its the easiest for the dropshipping locations. and they are always adding new reliable Contacts and sorces.

Disignimity
Australia
23 days using the app
January 26, 2024

Great platform to start dropshipping from. They offer quality products, the ability to add custom thank you cards to the order and one of the best tools for me, the Academy where you learn a lot about starting your business.

AcePets
United States
10 days using the app