Reviews (9,647)

Overall rating
4.8
Counts per rating level
  • 82% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enhancing store functionality. It is noted for quality product sourcing, reliable suppliers, and fast shipping, which boost customer satisfaction and repeat business. The automated order fulfillment feature saves time, allowing merchants to focus on growth, while responsive customer support and custom branding options improve user experience and brand identity. Additionally, the inclusion of educational resources like live classes and an academy supports merchant learning and business operations.

July 1, 2024

To be honest, I haven't used the app. I bought it, started doing things but I just never got around to setting everything up. The support have been supernice this entire time and when I cancelled they didn't have to refund me but did without any discussion.

When I get around to having more time for this I will surely return.

Smokingdeer
Sweden
6 months using the app
August 10, 2024

I had so much trouble trying to figure out my shipping information and luckily got paired with Jo who was so helpful and together we were able to figure out the issues I had with my account. I highly recommend getting in-contact with Zendrop support to help you out with any issues you may be having, and hopefully get pair with Jo! Thank you Zendrop!

JayCWandershop
United States
26 days using the app
August 13, 2024

Excellent customer service. Prompt response and feedback. If a product is out of stock, they reach to you to inform you of next available product.

I will definitely recommend Zendrop to everyone.

Thank you Zendrop!

Chaddar Premium
United States
7 months using the app
July 22, 2024

They have a support team that reacts very quickly, which really helps with urgent questions. The app itself works very well; it's easy to use, and there are no complications when using it. The only feedback I would give is to provide the ability to know beforehand what the discount is when you have an order of 2 products or more, instead of finding out how much you save only after the customer has placed the order.

Shopenvara
Netherlands
28 days using the app
August 17, 2024

If you're looking for an unparalleled dropshipping experience that balances simplicity, efficiency, and top-notch customer service, Zen Drop is the answer. As a dedicated dropshipping platform, Zen Drop stands out for its exclusive features, making it a must-have tool for entrepreneurs and businesses aiming to streamline their operations.

Key Features:

1. User-Friendly Interface: Zen Drop boasts an intuitive dashboard that simplifies product sourcing, inventory management, and order fulfillment. Whether you're a seasoned entrepreneur or a novice, the platform makes it easy to get started.

2. High-Quality Products: With access to a vast catalog of premium products, Zen Drop ensures that you can offer your customers high-quality items at competitive prices. The platform partners with reliable suppliers, so you can trust the quality of the products you sell.

3. Fast Shipping: Speed is essential in the e-commerce world, and Zen Drop understands this. With expedited shipping options, you can provide your customers with quick delivery times, enhancing their satisfaction and encouraging repeat business.

4.Seamless Integration: Zen Drop easily integrates with major e-commerce platforms like Shopify, WooCommerce, and BigCommerce, allowing you to manage your store from a single interface. This seamless connection saves you time and minimizes hassle.

5. Dedicated Support: The Zen Drop team offers exceptional customer service, with a knowledgeable support staff available to assist you around the clock. Whether you have questions about product sourcing or need help with order fulfillment, their support team is just a message away.

6. Exclusive Marketing Resources: Zen Drop provides access to exclusive marketing resources, including guides, templates, and promotional materials to help you effectively market your products and grow your brand.

7. Custom Branding Options: You can create a unique shopping experience for your customers with custom packaging and branding options. Zen Drop understands the importance of branding and offers versatile solutions tailored to your business needs.

Conclusion:

Zen Drop is not just another dropshipping service; it's a comprehensive solution designed to empower your e-commerce journey. Its exclusive features, robust support, and commitment to quality make it an indispensable tool for anyone serious about succeeding in the online marketplace. If you're ready to elevate your dropshipping business, Zen Drop is your go-to platform. Sign up today and experience the zen of effortless dropshipping!

eco-GoPad
Mexico
16 days using the app
July 24, 2024

I am new to Shopify and have recently started using Zendrop, and I must say it's the best thing that has ever happened to my store. The service is friendly, making dropshipping with Zendrop feel like a family business. They genuinely care about my store and check in on me from time to time. The customer service is excellent, and they offer a wide collection of items. I would definitely recommend Zendrop to other store owners.

ZeeStores
Canada
About 2 months using the app
July 10, 2024

Each time I have a question regarding the products, I am able to start a CHAT to obtain some information. They quickly reach out to others to help get the answers I am looking for!
Thanks ZENDROP

Forbes Store
Canada
5 months using the app
August 1, 2024

I have to say that joining Zendrop is one of the best decisions I have made, I love the products and their customer service. My last issue I was helped by Kelley and the support was excellent, my billing question was answered then given information I needed for setting up another account. Joining the Plus Plan was also a great move.

Maybelia
Netherlands
About 1 month using the app
July 19, 2024

It's a very good app and easy to use, however the search is not advanced enough. It is difficult to find products to match the title and there is no photo search, which there is in others. Order fulfillment takes a lot in general, the prices seem competitive though. They have lost 2-3 orders of mine but the support is well trained and offered a reorder soon after. What i would need more is better order and variant flexibility, meaning to be able to edit an order to add more or different variants and products.

EZ Tech Life
Greece
9 months using the app
Zendrop replied July 22, 2024

We are sorry to hear that your experience was less than ideal. We have reached out to you via email to assist you with this.

July 5, 2024

hi,my experience with zendrop was very fantastic i highly recommend it to anyone looking for a streamlined and efficient dropshipping solution from the moment i started using zendrop i was impressed by the user-friendly interface that made navigating through the platform incredibly intuitive one of the standout features for me was extensive product catalog this will attractively bring potential customers.

Living Beyond
South Africa
About 2 months using the app