Reviews (10,073)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

November 1, 2024

Zendrop is much more than a vendor, they have unbeatable prices resources coaching calls a community they even have print on demand now I cannot wait to start trying it and customer service is unbeatable always always beyond helpful I cannot think y'all enough!

FurbabiesRus
United States
4 months using the app
September 16, 2024

they are super helpful with anything you need done, i personally recommend this if you need a good supplier. They let you test sample the products and you get them to your house before you start selling them theyre great highly recommend!

Paws N’ Chill
United States
4 months using the app
Zendrop replied September 18, 2024

Thank you for your wonderful feedback! We’re so glad to hear that you found our team helpful and that the product sampling process worked well for you. Your recommendation means a lot to us!

August 28, 2024

Super happy with the support team from Zendrop, always quick to respond and eager to help. The app is easy to use and I love searching for new products to add to my range. Great product selection. Could not recommend Zendrop highly enough.

Majella's Pet Store
Australia
9 months using the app
October 31, 2024

Fantastic service. very efficient and fast. Those support people know what they are talking about. My issue was resolved within minutes. Thanks again

Roliac
Canada
About 2 months using the app
Zendrop replied November 1, 2024

Thank you for the fantastic feedback! We’re so glad to hear that our support team was efficient and able to resolve your issue quickly. Your appreciation means a lot to us!

October 17, 2024

I've been using Zendrop for my Shopify store, and I couldn't be happier! The platform makes it incredibly easy to find and source products from various suppliers. Their integration with Shopify is seamless, allowing for smooth order fulfillment. Customer support is top-notch—responsive and helpful whenever I have questions. If you're looking to simplify your dropshipping process, I highly recommend Zendrop!

My Store
Australia
About 2 months using the app
October 17, 2024

all i can say zendrop is one the best support team and they are always there to answer any question. Any concern? Even I got charged $79 for my pused store but the support team sort it out straight away thanks zendrop

JJS Club
Australia
About 2 months using the app
Zendrop replied October 23, 2024

Thank you for the amazing review! We’re so glad to hear that our support team was there for you and quickly resolved your concern. Your satisfaction means everything to us—thanks for choosing Zendrop!

September 16, 2024

I’ve been using Zendrop for a while now, and the customer service has been outstanding every step of the way. Anytime I’ve had a question or faced an issue with orders or products, their support team has been incredibly responsive, often getting back to me within minutes. They are always friendly, patient, and willing to ensure everything runs smoothly.

Egga Concept
Romania
3 months using the app
Zendrop replied September 18, 2024

Thank you for your fantastic feedback! We’re truly glad to hear that our customer service has consistently met your needs and that our team has been responsive and supportive.

September 19, 2024

Nyka was very extremely helpful in troubleshooting an issue for me and it was resolved quickly so thanks again and keep up the good work!

Custom Apparel Center
United States
9 months using the app
Zendrop replied September 23, 2024

We’re so glad to hear that Nyka was able to help you quickly! Your appreciation inspires us to keep delivering our best. Thank you!

October 9, 2024

zendrop is a great platform to work with. you can quickly add products and have a good team that is always there to help you. for example i needed a replacement product because it was broken. it was quickly and professionally solved by the zendrop team! thanks for that!

Prodexx Nederland
Netherlands
2 months using the app
Zendrop replied October 10, 2024

Thank you for your great feedback! We're thrilled to hear that you find Zendrop to be a fantastic platform and that our team was able to quickly and professionally assist you with your replacement product.

October 17, 2024

Fast, friendly and fabulous! Am working on some Christmas POD mugs for my General Store, and support was quick, professional and friendly, helping me through the process.. I can't speak highly enough of them (Juan!!) and the way they have assisted. This is a great platform!

Wagner's General Store
United States
About 2 months using the app
Zendrop replied October 23, 2024

Thank you for the fantastic feedback! We’re thrilled to hear that Juan and our support team made your experience smooth and enjoyable while working on your Christmas mugs. Your kind words inspire us to keep delivering great service!