Reviews (10,430)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and smooth Shopify integration, which streamlines product and order management. They praise the automated fulfillment process for boosting efficiency and the selection of quality products with fast shipping options, enhancing customer satisfaction. Custom branding options improve the unboxing experience, and the responsive 24/7 customer support and educational resources are valuable for business growth.

January 14, 2025

the service is really good there is someone there for you at any time i recommend

straption
Canada
10 months using the app
Zendrop replied January 17, 2025

Thank you for your great feedback! We're so happy to hear that you've had a positive experience with our service and that our team is always there for you. We truly ...

January 12, 2025

My experience so far is great! Had a couple of questions so I contacted Support, and within 5 minutes I got contacted by Chris who had helped me amazingly with all my questions and concerns. I have learned new things and I am ready to continue my journey with Zendrop.

5 stars!

Pulse Riot Streetwear
Netherlands
21 days using the app
Zendrop replied January 14, 2025

Thank you so much for your 5-star review! We're thrilled to hear that Chris was able to assist you quickly and effectively, and that you've learned new things to continue ...

February 10, 2025

As a first time business owner it can be very stressful but Zendrop makes it so much easier as they have amazing support and are very quick to respond!!!

My Store
United States
About 2 months using the app
Zendrop replied February 14, 2025

That’s awesome to hear! Starting a business can definitely be overwhelming, but it’s great that Zendrop’s support is helping make the process smoother for you.

December 19, 2024

I cannot praise Zenrop enough for their outstanding service, but the true star of my experience was their incredible agent, Liezel. From the moment I reached out for assistance, Liezel went above and beyond to ensure my issue was resolved promptly and with genuine care.

Her communication skills are unparalleled—she listened attentively, asked the right questions, and explained everything with ...

PopBox Boutique
United Kingdom
2 months using the app
Zendrop replied December 26, 2024

Thank you so much for your incredible feedback! We’re absolutely thrilled to hear about your positive experience with Liezel. It’s clear she went above and beyond to ensure ...

December 15, 2024

I going to write very honest review no BS and will keep it very simple.

pros.
They have some good quality products but you have to do your own research to find one with proper good reviews. you'll be wasting lot of time though
customer service is great very helpful people mostly try to help.

Cons
Horrible shipping selection, very bad packaging. even the product is great their package make things ...

Hstrends
United Kingdom
7 months using the app
Zendrop replied December 19, 2024

We are sorry to hear that your experience was less than ideal. We have reached out to you via email to assist you with this.

December 11, 2024

I have used the support team several times and every time they have been very helpful and solved the problem every time. Great job Support Team!

Everyday Goods and Gadgets
United States
10 months using the app
Zendrop replied December 13, 2024

Thank you for your kind words! We’re thrilled to hear that our support team has been consistently helpful and effective. We’ll continue working hard to provide excellent ...

January 13, 2025

I love Zendrop. If i ever have any problems with using their app, it's so easy to get in contact with them. Their App is really easy to use. They have great products, and you can request products also.

Rays treats
United States
About 2 months using the app
Zendrop replied January 17, 2025

Thank you for your fantastic feedback! We're thrilled to hear that you love Zendrop and find it easy to use. It's great to know that our support team and product sourcing ...

February 12, 2025

Khubaib and Jcob are very helpful and kind! Nice experience overall!

Highrix
Cyprus
8 months using the app
Zendrop replied February 14, 2025

I'm so glad to hear that Khubaib and Jacob were able to help you! It sounds like you had a great experience with their support. Thanks for sharing!

January 4, 2025

Zendrop is a great drop shipping app. They have a lot of different products and selections and what you want to drop ship will most probably be there, but if its not you just have to source it and the team members will do the best they can to find the product or whatever is close to it. The service is great. I suggest it.

KEB Products
United States
About 2 months using the app
Zendrop replied January 14, 2025

Thank you for the wonderful feedback! We're thrilled to hear that you've had a positive experience with the product selection and our team's efforts to help you find what you ...

November 25, 2024

Today I had an issue with my store connecting because of a mistake I made when adding payment. The support team took care of it immediately. I did not have to hold in a chat for long. They were awesome. Looking forward to working with Zendrop!

The Stylish Turtle
United States
Over 1 year using the app