Reviews (10,191)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

October 10, 2024

Zendrop have a great system and can supply more products, one thing that makes them standout is the support team. They are easy to get hold of and can resolve most issues. Great Team.

Everything for Everyone
United Kingdom
11 months using the app
Zendrop replied October 15, 2024

Thank you for your kind words! We're thrilled to hear you appreciate our system and support team. Your feedback means a lot to us!

September 20, 2024

Zendrop is what you need if you are looking for getting your fulfillment handles professionally, and to make it even better they have one of the best costumer service, I just had janelle helped me out to figure out how to get access to my pre built store, and she helped me to figure it out fast and easy.. recommend them to everyone

B-Products
Netherlands
2 months using the app
Zendrop replied September 23, 2024

Thank you for your fantastic feedback! We're delighted that Janelle could assist you so effectively. Your recommendation truly means a lot to us!

August 26, 2024

Awesome.

Ian even looked into the status of my order without me asking. I should have asked, but I didn't. Ian got to the bottom of the problem and solved it in one go.

He even provided a simple way to deal with similar problems in the future. He basically provided a process that any business owner should use, which I will put into my SOP from now on.

Thank you so much, Ian, for being Awesome.

Clear Sound Aid
United States
6 months using the app
November 6, 2024

Very helpfull stuff. Big selection of products and option to find new products and it actually works. I found a product I want to sell, requested it and the next day it was ready to sell.

Healiby
Netherlands
4 months using the app
October 11, 2024

Hello my name is Matthew Honeycutt and I'm a complete beginner when it comes to drop shipping I had no prior experience selling online or anything of that nature I was really struggling in life literally about to be homeless and laid off from work for several months I had always flirted with the idea of trying drop shipping I just had no idea where to start until I discovered zen drop. It's a truly amazing platform when I feel short on knowledge there were people and resources to help me with any questions that I had . They also connected my store to the Zen drop platform and helped me to set it all up to where it is fully automated it literally saved tons of time and completes 90% of the work for you so you can focus on your marketing and product research it's truly an amazing platform do yourself a favor and give it a try

Awakening Spirit
United States
23 days using the app
October 30, 2024

For personal reasons I decided to discontinue the use of Zendrop and my dropshipping store. They made the exit process very seamless and painless; even refunded my card that was charged, no questions asked. That was an exemplary service from Zendrop. If I ever want to join the dropshipping wagon in the future, I will certainly come back to Zendrop!

KINGSLYS
United Kingdom
10 months using the app
Zendrop replied November 1, 2024

Thank you for sharing your experience! We're sorry to see you go but are glad to hear that the exit process was seamless and that you received excellent service. We’ll be here whenever you're ready to return to dropshipping! Best wishes!

November 9, 2024

As an utterly satisfied user of Zendrop - Dropshipping & POD, I can confidently say that this platform has revolutionized my e-commerce business. From the moment I integrated Zendrop with my Shopify store, I was impressed by its user-friendly interface and comprehensive features.

The automated fulfillment service has been a game-changer for my daily operations. Once an order comes in, Zendrop takes care of everything - from processing to shipping and branding - without any intervention on my part. It has freed up countless hours, allowing me to focus on growing my business and marketing .

The customer support team at Zendrop deserves special mention. Available 24/7, they've been incredibly responsive and helpful whenever I've had questions or encountered issues. The support staff are knowledgeable and always provide effective solutions quickly with great empathy and attitude.

Zendrop, you have exceeded my expectations in every aspect of dropshipping! I highly recommend Zendrop to anyone looking to streamline their dropshipping operations and take their online store to the next level:).

DelightfulDetour
Sweden
21 days using the app
October 11, 2024

Excellent source, and great customer service. I've been using zendrop for a couple months, and this is the first time I need customer service. Point being, very user-friendly platform

Mr. Tings Shop
United States
6 months using the app
Zendrop replied October 15, 2024

Thank you for your feedback! We’re delighted to hear that you find Zendrop user-friendly and that you had a positive experience with our customer service. Your support is much appreciated!

November 14, 2024

Great communication with support. They got back to me quickly with a direct answer to my question. Very helpful. Good service.

Devorijewelry
France
10 months using the app
September 12, 2024

My secret weapon for dropshipping success. The platform is intuitive and packed with features, but the real standout is their amazing customer support. They're always there to help, no matter how big or small the issue. If you're serious about dropshipping, Zendrop is a must-have.

Inovex
United Kingdom
12 months using the app
Zendrop replied September 16, 2024

Thank you for the fantastic feedback! We’re delighted to hear that Zendrop’s features and customer support have been so valuable to your dropshipping success. Your recommendation means a lot to us!