Reviews (10,423)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and smooth Shopify integration, which streamlines product and order management. They praise the automated fulfillment process for boosting efficiency and the selection of quality products with fast shipping options, enhancing customer satisfaction. Custom branding options improve the unboxing experience, and the responsive 24/7 customer support and educational resources are valuable for business growth.

December 28, 2024

Exceptional Support and Service – Zendrop Goes Above and Beyond

I’ve had the pleasure of working with Zendrop for my business, and I can confidently say that their support and overall service are second to none. Whenever I’ve reached out for assistance, their team has been not only professional but also incredibly understanding and helpful. What truly sets Zendrop apart, though, is their genuine ...

3 Little Things
United States
5 months using the app
Zendrop replied January 14, 2025

Thank you so much for this incredible review! We're absolutely thrilled to hear that Zendrop has been a valuable partner in your business journey. It’s amazing to know that ...

January 31, 2025

Over 1 million products, with a lot of them being incredibly cheap products. My two constructive critiques are that there aren't as many United States Fulfillment suppliers offering that very quick shipping at low prices in the niches that I am selling in, and the second is the search engine due to the suppliers tagging the items with keywords that may be somewhat unrelated at times in favor of ...

AuthenticLook
United States
26 days using the app
Zendrop replied February 11, 2025

Thank you so much for your detailed feedback! We really appreciate your insights, especially on the areas for improvement, like the search engine and fulfillment options. It' ...

March 2, 2025

Can't give 0 stars so giving 1. This app is not what it used to be before. I respected Jared Goetz for his vision and his mission. He writes that one of the rules he lives by is to work on a problem every day on linkedin, and someday you will see the result. But one fine day, he woke up and changed the whole policy for startups that would stangle the startups. Please do not choose them as your ...

Lovelane.Shop
India
About 2 years using the app
Zendrop replied March 5, 2025

Sorry to hear about your disappointment. We appreciate your feedback and understand your frustration. We'll still be reaching out to take a look at your concern and assist ...

January 24, 2025

⭐⭐⭐⭐⭐

Zendrop has been an absolute game-changer for me! The coaching support has been incredibly helpful, guiding me step by step through the entire process of launching my first store. Their team is knowledgeable, patient, and genuinely invested in your success. Thanks to Zendrop, I now feel confident managing my store and scaling my business. Highly recommend!

Tech Trove Innovations™
Canada
12 months using the app
Zendrop replied January 28, 2025

Thank you for your fantastic feedback! We're thrilled to hear that Zendrop has been a game-changer for you and that our coaching support has helped you every step of the way. ...

February 17, 2025

Nyka went about and beyond to resolve my issue and made sure I get the product delivered to customer asap great service team Zendrop I’m very satisfied with the service you provide to your customers

Pure Vitality Roots
United Kingdom
8 months using the app
Zendrop replied February 21, 2025

Thank you for your kind words! We're thrilled to hear that Nyka went above and beyond to assist you. Providing great service is our priority, and we truly appreciate your ...

January 20, 2025

Zendrop experience is second to none, it's an amazing and user friendly app. The assistance you get from the email customer support (especially Nyka) is excellent. Nyka is very efficient, friendly, extremely supportive and very thorough in answering all your questions. Which makes dropshipping journey much easier to navigate. Thanks Nyka

Bible Quote Jar
United Kingdom
3 months using the app
Zendrop replied January 24, 2025

Thank you so much for your kind words! We're thrilled to hear that your Zendrop experience has been amazing and that Nyka was able to provide such excellent support. It's ...

January 28, 2025

The support is awesome!! With all my questions answered by Markqil, I just upgraded to annual Plus plan! Great support team. Highly recommend Zendrop support via the Zendrop website instead.

A I BestGifts
United States
About 1 year using the app
Zendrop replied February 11, 2025

It’s great to hear that Markqil was able to help you out and that you’re now on the Plus plan. Sounds like Zendrop’s support really made a difference for you. Thanks for the ...

February 12, 2025

These guys are great - I found their chat bot to be a pain - but when I sent an email to thier support tema I got a response within 5 minutes that fully solved my issue.

Has2BGreen
United Kingdom
3 months using the app
Zendrop replied February 14, 2025

That's awesome to hear! It’s great that the support team was able to resolve your issue so quickly. While chatbots can be a bit tricky sometimes, it's reassuring that the ...

February 25, 2025

Zendrop has been a game-changer for my Shopify dropshipping business! The app makes sourcing and fulfilling products effortless, with fast shipping times and reliable suppliers. The automation features save my team a ton of time, and the seamless Shopify integration keeps our operations running smoothly. Plus, their customer support is responsive and helpful whenever we need assistance. Highly ...

Barely Beautiful
United States
About 1 month using the app
Zendrop replied February 28, 2025

Thank you for your fantastic feedback! We're thrilled to hear that Zendrop has been a game-changer for your Shopify dropshipping business. It's great to know that our ...

February 2, 2025

Zendrop has some great aspects and some really frustrating issues.

Frustrating issues:
- Their website is pretty buggy - I constantly get Error 404 Bad Gateway pages (Using Chrome / incognito / Explorer) and if I want to try and edit a linked product, there is a popup that flashes with the edit and delete options, but it literally flashes and I can never make a selection.
- Building a bundle is ...

Bark Boutique
Australia
4 months using the app
Zendrop replied February 11, 2025

Thank you for taking the time to share such a detailed review. We’re truly sorry for the frustrations you’ve encountered with the platform, and we completely understand how ...