Reviews (1,223)

Overall rating
4.5
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
All reviews
November 5, 2025

I do not recommend this app. The customer service is outdated, unresponsive, and extremely slow to resolve issues. I had around 9 orders and made multiple complaints, but nothing was properly handled — TikTok had to step in and cancel the orders themselves.

AutoDS has also been charging my account without consent and deducting money repeatedly even after I cancelled services. I opened a refund ticket, but after weeks, no refund has been issued. I paid for their app and subscriptions, yet received no real support or value in return.

This has been a disappointing and stressful experience. I rate their customer service 1/10 and strongly advise anyone starting or scaling a business not to invest in this app until they improve their support and refund process.

Lucy And Phil Academy
United Kingdom
27 days using the app
AutoDS Dropshipping Tools replied December 10, 2025

Hi "Lucy And Phil Academy"!
Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns. Please fill out this form: https://autods.typeform.com/to/aVnsRB2V, so we can assist you further.
We look forward to hearing from you soon.
The AutoDS Team