Reviews (624)

Overall rating
4.2
Counts per rating level
  • 83% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 10% of ratings are 1 stars
All reviews
November 5, 2025

Overall pretty good, it has helped us be so much more efficient with customer service. The Ai agent takes a good bit of training, but it has help cut down customer service time

EC Sports Supplements
United States
4 months using the app
Gorgias Inc. replied November 7, 2025

Thanks for the valuable feedback!

We're glad to hear Gorgias has helped boost your team’s efficiency. The AI agent definitely gets better with training, so if you haven’t already, we recommend getting in touch with our team, so that we can share best practices and useful advice to get even more out of it.

We’re always here if you need support!