Reviews (622)

Overall rating
4.3
Counts per rating level
  • 84% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 9% of ratings are 1 stars
All reviews
November 5, 2025

We’ve been using Gorgias for years and love it! The platform is easy to use, reliable, and continues to improve. The AI features have become noticeably smarter and more accurate over time as they’re trained, making it even easier for our team to manage customer support efficiently.

Caboo
United States
Over 2 years using the app
Gorgias Inc. replied November 7, 2025

Thank you for your kind words, Caboo team!
We’re happy to hear Gorgias has been a reliable partner for your team over the years. It’s especially great to know the AI improvements are making a real difference. We’ll definitely keep working to make things even better!