Reviews (622)

Overall rating
4.3
Counts per rating level
  • 84% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 9% of ratings are 1 stars
All reviews
November 9, 2025

Gorgias makes customer communication simple and seamless. It is easy to use and keeps everything in one place, including email, chat, calls, and tickets. We recently started using it for both outbound and inbound calls, and every interaction is tracked automatically. It has made managing customer service smoother, faster, and much more organized.

— Ari Siegel, Founder, History By Mail

History by Mail
United States
Almost 3 years using the app
Gorgias Inc. replied November 11, 2025

Thanks so much, Ari!

We're happy to hear Gorgias is making your customer communication more seamless and organized, and it's great to know the call features are helping streamline everything in one place.

We truly appreciate the kind words and will keep working hard to support you and your team!