Reviews (2,046)
Avoid like the plague. Comes default with zero support options. Widget never updates when you update it - documentation tells you to contact support which you can't do unless you are on an expensive plan. Wasted hours of setup but at least I can now remember why ecomm brands avoid this product.
I’m truly sorry to hear about the frustration you experienced while setting up Recharge and trying to get support. I can assure you that Recharge Support services are available to all of our merchants via in-app chat, regardless of plan level.
Joel Pednaud (Director of Services) has reached out to you directly via email to help get this sorted. We want to make sure you’re able to connect with us easily and get your widget working properly.
We look forward to showing you the award-winning support experience that we provide. Thank you for giving us that opportunity.
Ty Bailey | VP of Services