Reviews (624)

Overall rating
4.2
Counts per rating level
  • 83% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 10% of ratings are 1 stars
All reviews
November 12, 2025

Great experience with the AI Agent from Gorgias. This has helped our store optimize our CS team tasks, and customers are pleasantly surprised with it. We were hesitant at first, especially being a luxury brand, but the Gorgias team was amazing at helping us tailor it to fit our standards and handover tickets to human agents when necessary. Recommended!

Johanna Ortiz
United States
Over 2 years using the app
Gorgias Inc. replied December 30, 2025

Thank you, Johanna Ortiz team!

We’re super glad the AI Agent is helping optimize your workflow while maintaining the high standards of your brand.

Love hearing that your customers are responding well, and we truly appreciate the recommendation!