Aftersell Post Purchase Upsell

Updating this review from 1-star to a 4-star because support has been very helpful lately with post-purchase upsells. They have a new beta feature that enables swapping upsell products with the original order, which is great for package size variants (upgrading a customer from a 10-pack to a 30-pack, for example).

Their product page upsell interface has improved as well. See my original review below.

The product page upsells have never allowed for me to make manual upsells.

Only the automatic product selection works, which doesn't allow for me to pair specific products together for a product page upsell. The automatic upsells don't always make sense to offer, so having the ability
to manually choose products to pair is important.

I have reached out to support several times about this over the past several weeks and get strung along time after time with zero support. No urgency or care given to provide support and I have been using this app for months.