Aftersell Post Purchase Upsell

Aftersell Post Purchase Upsell

Reviews (755)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
All reviews
November 18, 2025

Absolutely horrible customer service. The app itself does not work for some reasons and it's been two weeks now since their "engineering" team clearly understood the issue and promised to get back to us. The customer support reps give generic answers like ai bots. Will have to change post purchase app once again

Coffydoor-Eu
Sweden
15 days using the app
Aftersell by Rokt replied November 27, 2025

Hi there, we’re really sorry to hear about your experience and completely understand how frustrating this situation must have been. This isn’t the level of support or reliability we ever want to deliver.

Our team has already reached out directly to take a deeper look at your case so we can help move things forward and get everything working properly again. Thank you for sharing this feedback. It helps us improve both our communication and our product. 💬✨