Notify! Back in Stock|PreOrder
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Reviews (2,868)
Was a great back in stock notification app now they add all these other things that I wont use and want me to pay 200.00+ a year for an app that I wont use 75% of. They should separate the addon stuff and let us pay for what we want to use. Also they wont let you change to any of the lower advertised prices such as the free or the Kickstart plan they only allow the mid to higher tiers to subscribe to. So I guess there are other apps out there.
We’re truly sorry for the frustration this caused, and we appreciate you taking the time to share such clear feedback.
We completely understand the concern about paying for features that won’t be used most of the time. That’s exactly why there are multiple plans available, so shops can choose the option that best fits their needs and budget, rather than feeling pushed into a tier that includes more than they want.
We also want to apologize for how limiting this may have felt during the transition. We updated the pricing plans so we can continue improving the product and create value for shops in the best way possible. After switching to the new plans, shops can downgrade to a lower plan as well.
Regarding the Kickstart plan, we’re very sorry for the confusion. As mentioned in our pricing section, this plan was intentionally developed only for Basic Shopify stores in their first year, so we can better support new and young established shops as they grow.
One more thing ; our product manager reached out to help directly, but we didn’t receive a reply. If you’re open to it, we’d still really like to help and get this resolved in a way that feels fair.
Again, we’re very sorry for the experience, and thank you for raising this.