Reviews (99)
BEWARE!!! There is no option to change or cancel your plan once you subscribe. Support does not respond to your issue about it right away. I would not recommend attempting to use this app.
Edit: They responded to my email right away and it had gone to spam. The only way to cancel my subscription was to uninstall the app which works perfectly for me. I'm not certain how it would work to downgrade.
Hi there,
Sorry if you were given this impression.
You can cancel or downgrade PreProduct at any time. If you cancel within the 7 day free trial period, you will not be charged at all.
Cancellation happens automatically when you uninstall PreProduct from Shopify.
I’ve just looked up your email, and we actually responded within 9 minutes. Potentially the reply was marked as spam?
It looks like you uninstalled within 2 hours, so you won’t be charged at all.
Oli