TrustWILL Product Reviews App

Hello Neo,

I’m Joey, the Customer Success Manager. Thank you for your feedback. I’m sorry for the initial trouble you had with product detection—this is usually just a temporary sync issue during the first setup.

I was actually very happy to see that you’ve recently reinstalled our app! It’s great to have you back. Our team has since upgraded our product detection engine to make the synchronization much smoother and more reliable.

I’d love to check in—is everything working correctly for you now? If you need any help optimizing your display or if you’re planning to stay with us, please email me at joey.wen@channelwill.net. I’d be delighted to apply a special discount to your account as a thank-you for giving us another chance!

Best regards,
Joey
Account Manager
TrustWILL Reviews