Reviews (607)

Overall rating
4.3
Counts per rating level
  • 84% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 9% of ratings are 1 stars
All reviews
December 10, 2025

Gorgias' AI Agent has helped automate a significant portion of quick response tickets, while keeping our CSAT and FRT metrics sky high. It's cost-effective and easy to train and navigate - highly recommended!

Dropps
United States
Almost 2 years using the app
Gorgias Inc. replied December 11, 2025

Thanks so much, team Dropps!
We’re glad to hear the AI Agent is helping you automate effectively while keeping your CSAT and FRT strong. It’s great to know it’s been both cost-effective and easy to use.
We really appreciate the recommendation!