Gorgias: AI, Helpdesk & Chat

Name: Gorgias: AI, Helpdesk & Chat
Brand: Gorgias Inc.
Rating: 4.3 (607 reviews)

Reviews (607)

Overall rating

4.3

Counts per rating level

84% of ratings are 5 stars
511
5% of ratings are 4 stars
29
1% of ratings are 3 stars
5
1% of ratings are 2 stars
9
9% of ratings are 1 stars
53

All reviews

December 26, 2025

The AI Agent has been a godsend for our customer support team. It's super intelligent and also has been learning - it takes care of approx 80% of requests!

Imagix

United States

2 months using the app

Gorgias Inc. replied December 30, 2025

Thanks so much, Imagix team!

We're thrilled to hear the AI Agent is taking care of 80% of your requests, that’s a huge win. Excited to know it's making a real impact for your support team, just like it did for ours!