Reviews (2,571)
Overall rating
4.5
December 30, 2025
Atrocious customer service that has no basic knowledge. They don't even know what z-index means. Also, the smart translate feature is completely buggy. It translates some parts and leaves out others. Even mixes languages within 1 email. Ive been using Klaviyo now for 2 months and was better off with Omnisend. It was also cheaper with basically the same functions. What a waste.
SelfGem
Netherlands
2 months using the app
Klaviyo replied
January 6, 2026
Hi, and thank you for your feedback. A senior member of our support team has reached out to you and is eager to work with you regarding these concerns.