Klaviyo: Email Marketing & SMS

Klaviyo: Email Marketing & SMS

Reviews (2,572)

Overall rating
4.5
Counts per rating level
  • 85% of ratings are 5 stars
    2.2K
  • 3% of ratings are 4 stars
    75
  • 1% of ratings are 3 stars
    27
  • 1% of ratings are 2 stars
    34
  • 9% of ratings are 1 stars
    242
All reviews
January 7, 2026

We are unsatisfied by the set up and ease of use of the Kaviyo SMS app. We have been locked out of our account and cannot access the app or are unaware of our status and customer service has not responded to requests to unlock account. Rating Poor, unresponsive, challenging to use.

528 Innovations
United States
22 days using the app
Klaviyo replied January 9, 2026

Thank you for sharing your feedback and letting us know about your experience. We're sorry to hear about the trouble accessing your account and the challenges with setup and support. Our team has reached out to you via email and is eager to help out.