Reviews (1,114)
I am updating my previous review following a resolution from Zendrop.
After my initial complaint regarding a chargeback caused by international shipping delays, Zendrop reviewed the case and compensated me for the financial loss. I appreciate that the issue was eventually acknowledged and resolved.
While international shipping delays can still present risks during peak seasons, I want to note that Zendrop did take responsibility in this case and provided compensation, which I consider a positive and professional response.
Thank you to the Zendrop team for addressing the matter and closing the issue.
Hi Adil, I'm sorry to hear the shipping times didn't meet your expectations. I've looked into your account and sent you an email with some specific details on what happened and what we'd like to do to make it right. We're committed to helping your business succeed, and I hope you'll give us the chance to improve your experience. Shiza, Zendrop