Reviews (1,114)
As a brand-new Shopify store owner preparing for launch, I’ve had a lot of moving parts to manage - and Zendrop has been extremely helpful during this learning curve.
When I ran into a supplier/sync issue with one of my early orders, their support team responded quickly, took the situation seriously, and followed through with clear communication and updates. They were transparent about what happened, confirmed the shipment status, issued the refund correctly, and reassured me that they’re monitoring my SKU going forward.
What I appreciate most is that Zendrop didn’t dismiss the issue - they treated it professionally and stepped in to help resolve it, which matters a lot when you’re in the early days of building trust with customers.
No platform is perfect, but what makes a difference is how fast and how well the team supports you when challenges happen - and Zendrop has shown up for me when it counted.
Thank you again for your support. I’m continuing to test orders right now as part of my launch readiness process, and I’m looking forward to scaling with Zendrop.
Founder of NuYOU360™
Thank you for such a thoughtful and detailed review. We truly appreciate you highlighting how our support team handled your early challenges especially during such an important stage of your business journey. We’re excited to continue supporting you as you test, launch, and scale. Wishing you great success and good luck as you grow NuYOU360™!