Seal Subscriptions App

Seal Subscriptions App

Reviews (2,387)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
    2.2K
  • 5% of ratings are 4 stars
    113
  • 1% of ratings are 3 stars
    16
  • 0% of ratings are 2 stars
    7
  • 1% of ratings are 1 stars
    20
All reviews
January 23, 2026

We are experiencing double charging to the customer. The customers have proof of double payment for the subscription but we don't see them on our end.

I've send an email to your support regarding this with no response.

Pet Gently
United Kingdom
About 2 years using the app
Seal Subscriptions replied January 24, 2026

Update 2026-01-25:
Hi, in case you didn't notice my latest reply about this on your email, I just want to let you know that I replied to your email and I think I figured things out. I am looking forward to your reply on the email so we can get to the bottom of this :)

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Hi, I have searched in our support system, but I couldn't find any email form your domain petgently.com so I just sent you an email to your support address about this.
Can you please get back to me at support@sealsubscriptions.com so I can check what is going on there?

Thank you