Reviews (1,131)
I signed up for Zendrop’s free trial and used it for 2 day. Somehow the account upgraded to a paid plan without my authorization, and billing has continued/attempted even after I uninstalled the app and followed the usual cancellation steps.
I tried to downgrade it back but it wouldn’t let me either which is really weird sand confusing.
I reached out to Zendrop support multiple times and have not heard back, which is unacceptable when billing is involved.
Hi there, I'm so sorry your support experience wasn't what it should have been. That's not the standard we hold ourselves to. I've personally emailed you to address your concerns directly and ensure you get the help you need. I hope you'll give us another chance to show you what Zendrop support can be.
— Darlene, Zendrop