Pandectes GDPR Compliance
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Reviews (2,670)
I paid for Premium plan, but this app does not have a working GEO targeting solution. I want to show cookie banner only for EU countries, and selected that in settings, but afterwards on main dashboard in "Consents tracking" when I looked at stats - top country was United States. I asked support about it - even gave access to my store, they blamed Shopify native targeting and said that are working on fixing this.
Hi there! We hear you loud and clear. While we aim to be the most reliable 'guard' for your store’s data compliance, it seems our current 'navigator' (Shopify’s native geolocation) took an unexpected null value that ended up to detour through the US in your stats.
We chose Shopify’s native service to keep your store lightning-fast by avoiding extra external calls, but we realize that speed is nothing without 100% precision. Our dev team is already building a proprietary fallback geolocation layer into our next update to ensure no visitor is ever misidentified again.