Reviews (1,163)
My experience with Zendrop has been a mix, but ultimately better than it first appeared. Much appreciation to Darlene and the support team for helping me navigate the platform and resolve my concerns. The interface is easy to use, products are simple to import, and support stepped in when I had a billing issue. I received a refund along with additional account assistance, which showed they’re willing to make things right.
That said, billing cycles and app charges can be a bit confusing, especially if you’re newer to dropshipping. Keeping a close eye on subscriptions and invoices is important. Once I communicated with support, things improved quickly.
If you’re thinking about using the platform, stay organized with billing and don’t hesitate to ask questions early. The tools are solid, you just need to stay proactive
Hi Mortez! Thank you for taking the time to share your feedback. I'm sorry to hear about your experience, and I've personally reached out to you via email to understand what happened and see how we can make this right. We take this seriously and would love the opportunity to turn this around for you.
- Zendrop
