Stellar Delivery Date & Pickup
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Reviews (540)
AVOID. Orders were missing tags, and every time I wrote to ask why, they'd say they werent able to replicate it, etc etc. They were rarely able to fix the issue, and I often had to contact the customers personally to find out missing details. I finally uninstalled it, but it still left code behind messing with the functionality of my store.
We’re truly sorry to hear about your experience and appreciate you sharing your feedback after using the app for nearly 3 years.
The issue you mentioned regarding missing order tags is certainly not the experience we want our merchants to have, and we sincerely apologize if our team was unable to properly resolve it at the time. Your experience is very important to us.
If you're open to it, we would truly appreciate the opportunity to investigate the issue and help resolve it for you. Our team would be happy to review the setup and work with you to make sure everything functions correctly.
Thank you again for your feedback — it truly helps us improve our app and service.