Stellar Delivery Date & Pickup

Stellar Delivery Date & Pickup

Reviews (498)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing operational efficiency in delivery and pickup scheduling, particularly for businesses like meal prep or floristry. It features customizable calendars, supports multiple pickup locations, and offers targeted local delivery options. The app is noted for its ease of integration and customization. Merchants also praise the responsive and effective support team for their assistance with technical issues.

July 8, 2025

Does what it needs to do pretty inexpensively, and I've had great customer service when things went wrong (due to my errors, not theirs!)

Downeast Dayboat
United States
Over 3 years using the app
Identixweb Limited replied July 17, 2025

Thank you so much for your kind words! We're glad to hear the app is meeting your needs affordably. It's great to know our support team was able to help when needed — we're always here to assist, no matter the issue. Appreciate you taking the time to share your experience!

May 21, 2025

I am a marketing consultant helping my client optimize their Shopify site. We had some questions to help optimize the Delivery & Pick Up app. All of my questions were immediately addressed and detailed instructions provided. The app is working great and now will work even better which will help to improve conversions. Thanks Identixweb tech support team!

Giselle's Vegan Kitchen
United States
About 3 years using the app
Identixweb Limited replied May 31, 2025

Thank you so much for sharing your experience! We’re delighted to hear that you found our support team responsive and helpful in optimizing the Delivery & Pick Up app. Our goal is to ensure that the app not only works well but also supports your client’s success. If you need any further assistance, please don’t hesitate to reach out. Thanks again for choosing Identixweb!

July 20, 2025

Good app that enables customers to choose delivery date, pick up date at selected timings. Mayank has been most responsive and helpful!

Only improvement I hope to see is this -
currently when using customised shipping price add on, shopify no longer recognises the purchase as an online channel method but its left blank instead, this creates a lot of distortion in the data as looks like online orders have reduced.

The identixweb team is aware of it however i understand its a shopify limitation that needs to be fixed.

Meat Krafters
Singapore
Almost 3 years using the app
Identixweb Limited replied July 29, 2025

Thank you for the great feedback! We're glad you find the app helpful and appreciate your kind words about Mayank.
Thanks for your support!

May 21, 2025

Great experience using this app! I recently had a problem where the cart page would reload automatically after picking up the date of delivery making it so frustrating for customers. I requested help and they fixed the problem in just 2 days. Amazing customer service

InstantFlowersforall
Italy
6 months using the app
Identixweb Limited replied May 31, 2025

Thank you so much for sharing your experience! We're sorry for the inconvenience you initially faced, but we're thrilled to hear that our team could resolve the issue quickly. We always strive to provide fast and effective support. Please don't hesitate to reach out if you need any further assistance—we're here to help!

June 4, 2025

This app is the best, has saved me so much time and is a game changer if you have many appointments/delivery times you need to schedule and sync with your calendar. Also the customer service is great and easy to work with. Recommend

Balloon World Miami
United States
About 1 month using the app
Identixweb Limited replied June 11, 2025

Thank you so much for your fantastic feedback! We’re so glad to hear that the app has saved you time and simplified your appointment and delivery scheduling. We’re always here to help, and we truly appreciate your recommendation! 🚀

July 7, 2025

Amazing app, I've been using this app for 5 different webshops and the features are amazing. The support is spot on it seems they are availabe 24/7. Highly recommended this app!

Filoes
Belgium
About 2 years using the app
Identixweb Limited replied July 8, 2025

Thank you so much for the amazing feedback! We're thrilled to hear that you're using the app across five different webshops and loving the features. It's great to know our support team has been there for you whenever needed — we truly aim to be as responsive as possible. Your recommendation means a lot to us!

June 3, 2025

Manoj was amazing , very knowledgeable, very helpful. My requests were very unique to my site and he was able to accommodate all of it with patience. Thank you so very much for everything. App is very user friendly and works well with flower shop type businesses.

Petalino Flower Bar & Events
Canada
About 9 hours using the app
Identixweb Limited replied June 11, 2025

Thank you so much for sharing your wonderful experience! We’re thrilled to hear that Manoj was able to help you with your unique requests so patiently and knowledgeably. It’s great to know that the app is working well for your flower shop. If you need any further assistance, we’re always here to help! 🌸

April 28, 2025

We've really enjoyed using the Stellar Delivery Date & Pickup app on Shopify! It has made ordering so much easier for our customers, streamlining the process and improving overall efficiency. The support team has been incredible, fast responding, they are consistently patient, responsive, and helpful.

myfa gift.com
Malaysia
4 days using the app
Identixweb Limited replied May 1, 2025

Thank you so much for the amazing feedback! We're delighted to hear that the Stellar Delivery Date & Pickup app has made things easier for your customers and improved efficiency. It means a lot to know our support team has been helpful and responsive — we're always here if you need anything!

May 26, 2025

Manoj from customer support was very helpful and knowledgable. He helped setting up the app and also answered all the questions swiftly. We have also talked about the app limitations for my business specifically, and Manoj promised to address this with the team. I appreciate flexibility and customer-centric mindset!

Flower Icon
United States
About 4 hours using the app
Identixweb Limited replied May 31, 2025

Thank you so much for your kind words! We're glad to hear Manoj provided great support and addressed your concerns promptly. We appreciate your feedback and are committed to improving the app to better fit your needs.

March 17, 2025

High service and working well so far. We have been using the app for our fresh delivered fish boxes.

DEVISMAN
Netherlands
3 months using the app
Identixweb Limited replied March 28, 2025

Thank you for your kind words! We're glad to hear the app is working well for your fresh fish deliveries. If you ever need any assistance, feel free to reach out. Happy selling! 😊