Stellar Delivery Date & Pickup

Stellar Delivery Date & Pickup

Reviews (770)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing deliveries and pickups, especially for perishable items and event bookings. It supports local delivery, in-store pickup, and multiple store locations, and integrates well with WooCommerce and Shopify POS. Some merchants noted minor customization issues with setting lead times and blackout dates. The app is praised for its ease of use and responsive customer support, including live chat and quick email responses, which effectively address issues and provide personalized service.

September 3, 2024

very efficient clientele service. really helpfull!

Go-Lunch !
Canada
1 day using the app
Identixweb Limited replied September 16, 2024

Thank you for your review! We're glad you found our customer service efficient and helpful.

April 25, 2024

great app and great service! their support team is A+! speedy, friendly and get the job done!

Fig Balloon Co.
United States
8 months using the app
Identixweb Limited replied April 29, 2024

We're delighted to hear you're loving the app and our service! Thanks for the A+ rating for our support team - we aim for speedy and friendly assistance. If you ever need anything, we're here to help!

August 29, 2024

very good app. easy to use. great custmer servise.

Kate Roses
United States
About 4 hours using the app
Identixweb Limited replied September 16, 2024

Thank you for your review! We're glad you find the app easy to use and appreciate our customer service.
If you need any help, feel free to contact us anytime!

September 4, 2024

Great app, great support.

Casa Pasta
Switzerland
2 days using the app
Identixweb Limited replied September 16, 2024

Thank you for your feedback! We're thrilled to hear you’re pleased with both the app and our support.
Feel free to reach out if you need anything!

July 12, 2024

great support

Sonder
Singapore
8 months using the app
Identixweb Limited replied July 17, 2024

Thank you for your review! We're happy to hear that you received great support. If you need any further assistance, we're here to help!

June 24, 2024

Quick and friendly support, also offering to work on custom solutions.

Cyrell
Germany
About 2 hours using the app
Identixweb Limited replied July 2, 2024

Thank you for your review! We're glad to hear you appreciated our quick and friendly support. We're always happy to work on custom solutions for our users! If you need anything else, just let us know.

March 22, 2024

I've been looking for software to be able to integrate the fresh edible flowers part of my business onto shopify. It was a niche need as I need customers to book it in advance, with a minimum of 48 hours notice, whereas all my other products can go out immediately.

I also wanted an option that allowed customers to book months in advance during the busy wedding season, so I can get things scheduled in, to be able to plan work days through my busy season accordingly. This product has allowed me to do exactly that.

I previously used a solution on WooCommerce which created so many issues, cost a fortune and has a lot of bugs because what I needed it to do was very precise and niche.

I'm glad to have found a solution on shopify that is much more powerful, has a lot of flexibility and is really easy to setup. Absolutely well worth the investment.

Aweside Farm
United Kingdom
3 months using the app
Identixweb Limited replied April 4, 2024

Hello, thank you for sharing your experience with our software.

We're thrilled to hear that it has seamlessly integrated with your unique business needs, especially for scheduling advance bookings for your fresh edible flowers. It's great to know that our solution has provided the flexibility and power you were seeking, without the complications you faced previously.

We're committed to delivering a user-friendly platform that enhances your business operations. Your satisfaction is our top priority, and we're glad to have been a valuable investment for you.

Thank you for choosing our solution and for your high recommendation.

May 8, 2024

Great app for my shop. Perfect support.

Boom Tortai
Lithuania
2 months using the app
Identixweb Limited replied May 17, 2024

Thank you for your review! We're delighted to hear that our app is a great fit for your shop and that you're pleased with our support. If you have any further questions or need assistance, feel free to reach out.

May 6, 2024

I got support and got up and running pretty quickly. The app allows me to schedule pick-ups and local deliveries for my flower business. I recommend it. The only issue is that it the date picker does not show up on checkout unless you have Shopify plus. So keep that in mind.

Amaranth
United States
4 days using the app
Identixweb Limited replied May 17, 2024

Thank you for your feedback! We're glad you found our support helpful and that our app suits your flower business needs. We appreciate your recommendation. Regarding the date picker issue, we'll take note of it for future improvements.

March 3, 2024

This is the best app ever. Without it, my life would be a lot harder. Customers are able to pick the ship day or receiving day. This option on my website simplifies everything not only for me but also for the customer. Before we found this app, we spent a lot of time back and forth with the customers coordinating the shipped or receiving day. My only regret was not finding this app before. I highly recommend this app, especially if you are shipping a perishable item like we do it's very important that the customer is home to receive the package.

Reef Pro
United States
Almost 2 years using the app
Identixweb Limited replied March 6, 2024

Hello, thank you for your amazing review and rating.
➝ We are thrilled to hear that our app has made your life easier and your customers happier.
➝ We are proud to offer a convenient and flexible solution for shipping and receiving perishable items.
➝ We appreciate your recommendation and your support as a loyal customer.
➝ We are always here to help you with any questions or issues. Thank you for choosing us.