Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its versatility and ease of use, particularly its customizable delivery and pickup settings. Unique features such as time slots for different zip codes and viewing missing Shopify information are also highlighted. The app's compatibility with other apps and the ability to operate without programming skills are valued. Merchants commend the support team for their prompt and efficient service. The app is recommended for its functionality, customization options, and excellent customer service.

July 20, 2023

Great support and several options to choose from. Works perfectly with our needs. Highly recommended!

Canada Raw
Canada
15 days using the app
Identixweb Private Limited replied July 21, 2023

Thank you 🙏🏻🙏🏻 so much, Benjamin! 🥰 for your kind words and positive feedback.😍
➝ We are delighted to hear that you are satisfied with our support and our app features. 🎊
➝ We always strive to meet your needs and expectations. We appreciate your recommendation and your trust in us. 🎊
You can reach out to our support anytime when needed. We are always happy to help. 🙇🏼‍♂️🙌🏻

April 6, 2023

worked!! thanks the service was very fast und helpfull. it did not take long to understand the app. very easy

SANUSY - Von Mutter genehmigt
Germany
About 18 hours using the app
Identixweb Private Limited replied April 6, 2023

Thank you 🙏🏻 so much Finn for taking the time to share your thoughts about the app. 🥰😍
Please don't hesitate to get in touch with us if you need any further help/assistance in the future 🙂.

November 8, 2022

Great Customer Service. Thew app does exactly what I needed. I would recommend it. Easy to install and easy to set up.

True Delicious
United States
9 months using the app
Identixweb Private Limited replied November 9, 2022

Thank you for your review, Antonio!!!

April 5, 2023

The app does exactly what it says it will! Very easy to use and the customer support was quick and helpful. Definitely recommend!

Devoción
United States
About 18 hours using the app
Identixweb Private Limited replied April 5, 2023

Thank you 🙏🏻 so much Julia for taking the time to share your thoughts about the app. 🥰😍
Please don't hesitate to get in touch with us if you need any further help/assistance in the future 🙂.

February 13, 2023

It's a good apps for customers can choose their delivery date. The customer service support is good and patient. Maybe the apps should include the tracking systems.

Bee3
Malaysia
12 days using the app
Identixweb Private Limited replied February 17, 2023

Thanks for the review!

January 9, 2023

Great feature! Love being able to block days or add special shipping days! Easy to use and edit! Would recommend.

Roll This Way USA
United States
10 months using the app
Identixweb Private Limited replied January 16, 2023

Thank you 🙏🏻 🙏🏻 very much for your review! 😍😍

October 11, 2022

Excellent functionality for what we need. Very helpful on support with custom changes. Definitely reccomend.

Smashed Grapes
United Kingdom
3 months using the app
Identixweb Private Limited replied October 12, 2022

Thank you so much for your review!!

January 23, 2023

Hemadri was my customer support agent and it was great, she helped me with everything i needed, amazing support. and the response time was also amazing.
Best support ever for real...
Thanks!

Fresh 2 Market
United States
1 day using the app
Identixweb Private Limited replied January 23, 2023

Thank you 🙏🏻 for the review, Sebastian! Our support team will be always there for your help. 😊

May 24, 2023

Great app that is continuously being improved by the team.

Team is very responsive and helpful when there is an issue. Well done

Alissar Flowers UAE
United Arab Emirates
Almost 2 years using the app
Identixweb Private Limited replied May 30, 2023

Hello 👋🏻 Gustav, I hope you are well!
➝ We are thrilled to hear that you find our app great and that our team's continuous efforts to improve it are being noticed.
➝ Providing excellent customer support is our priority, and we're glad to hear that our team has been responsive and helpful in resolving any issues you encountered.
➝ We appreciate your feedback and will continue working hard to enhance your experience with our app. Thank you 🙏🏻 for your support! 🥰😍

June 22, 2023

We have been using this app for multiple years. It has done the job and any issues have been resolved promptly.

Kate Hill Flowers
Australia
About 5 years using the app
Identixweb Private Limited replied June 28, 2023

Thank you 🙏🏻🙇🏼‍♂️ for being a long-time user of our app! 😍😍
We appreciate your loyalty and are thrilled to hear that it has consistently done the job for you over multiple years. We're also glad that any issues you encountered were promptly resolved. 🎊🎊
If you ever need further assistance or have any suggestions, please don't hesitate to reach out. Thank you for your support! 👏🏻🙌🏻